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Jobs · Management · Georgia

Custom Orders Representative

Uline · Athens, GA · 1 mo ago
On-siteManagementFull-time

Position Responsibilities

  • Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology.
  • Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.
  • Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service.
  • Review and edit customer artwork for their custom orders to ensure it is production ready.

Minimum Requirements

  • A high school diploma or equivalent.
  • Bachelor's degree preferred.
  • 2+ years of relevant customer service experience.
  • Experience with Adobe Illustrator and Photoshop preferred.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.
  • First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

About the Role

Fast, friendly and customer-focused. As a Uline Custom Orders Representative, you’ll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love!

Careers

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Pay

Details about pay are not specified in this posting.

Schedule

Details about schedule are not specified in this posting.

Qualifications

Details about qualifications are not specified in this posting.

Skills

Details about required skills are not specified in this posting.

Benefits

Details about benefits are not specified in this posting.

Application Instructions

Application instructions are not provided in this posting.

Equal Opportunity Employer

EEO/AA Employer/Vet/Disabled

Drug-Free Workplace

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

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