Custom Art Framing Specialist| Day Shift

About the role

At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting.

As an Art Tech, you will play a crucial role in the custom framing process. You will use custom technology to read and receive orders from our customers and ensure that we have accurate measurements, color and style selections, and all the information required to create the customer’s vision for their unique pieces.

Responsibilities

You will be responsible for applying hardware to assembled picture and art frames and responsible for conducting final quality checks to ensure customer satisfaction. Each order is custom and so you will need great attention to detail since no two pieces of art are alike!

Your duties include securely affixing paintings, photographs, or prints onto support surfaces for framing, as well as meticulously assembling various components of the artwork. You will work closely with team members to collaborate and meet production goals and oversee the entire lifecycle of customer pieces, from work order completion to mounting, assembly, and final quality control.

• Document customer framing preferences that are special to each order including how the customer envisions their final product look.
• Input measurements accurately, ensuring compatibility of art and the customers' selections of frames and mount boards.
• Support mat orders as needed and cross-train to support framing and mounting processes.
• Escalate questions or concerns regarding customer artwork or orders by working with our customer experience team and leadership team.
• Prepare and mount art pieces according to customer specifications to help make customers' visions come to life.
• Assemble fine artwork pieces meticulously, adhering to stringent quality standards and precise measurements.
• Review work orders, utilize specific mount types, and execute precise mounting procedures.
• Use hand tools and computer systems for documentation and application.
• Handle delicate components and ensure quality assurance of each art piece.
• Trim surrounding materials with precision to protect customer artwork using appropriate tools and methods.
• Leverage visual-spatial skills for aesthetically pleasing presentation of final products.
• Meet production and quality goals to support Framebridge's overall business needs.
• Exercise acute attention to detail and commitment to craftsmanship.

Requirements

You should have a deep appreciation and care for the integrity of art and a strong aesthetic to help preserve the allure of each piece worked on. You should be adaptable and comfortable working in a fast-paced and changing environment.

• Adept at using measuring tape and tools for accuracy.
• Excellent at problem solving, time management, and creativity.
• Proficient in computer literacy, including basic software applications.
• Ability to identify color and shade differences with a keen eye.
• Collaborative mindset and capable of working well with others in a team environment.
• Ability to discern when assistance or escalation is needed.
• Willingness to help whenever needed and maintain and promote a positive work culture.
• Appreciation for art and care for customer experience.

Physical Requirements

This role requires the ability to perform the following physical tasks on a regular basis:

• Standing/walking 8 plus hours a day.
• Lifting 10 - 40 pounds.
• Personal Protective Equipment (PPE): Safety glasses required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Benefits

• Full medical, dental, and vision benefits
• Generous retirement program — 401(k) and employer-funded pension plan
• Parental leave and return program
• Flexible Time Off and paid holidays
• Framebridge employee Free Frame codes and discounts
• Short-term disability and Life/AD&D Insurance
• Employee Assistance Program (EAP)
• Ongoing learning and development opportunities
• Commuter benefits
• Pet insurance
• And more!

Pay

The base salary is $18/hr-$19/hr, plus potential performance bonuses. Final compensation depends on experience, qualifications, and location.

Schedule

Monday - Friday, 7:45am-4:15pm