Custodial Worker (Housekeeper)
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. The posting includes: Summary: purpose: oversee daily housekeeping and custodial operations for lodging program. Duties: many bullet-like sentences. We'll put under Responsibilities. Requirements: Conditions of employment: driver's license, E-Verify, direct deposit. Qualifications: 1 year experience, knowledge, basic math/reading, communication, physical ability, etc. Skills: maybe not explicitly listed; but we can infer communication, etc. However we should not invent. The posting includes "Must be able to communicate clearly and effectively both verbally and in writing in English." That's a skill. Also "basic math and reading skills". Could be under Skills. But we need to decide if we have a Skills section. The instruction: include a section ONLY when posting has real, specific content for it. There is mention of skills: communication, basic math, reading. So we could have Skills section. Benefits: The posting includes "Help Review our benefits" but no details. No actual benefits listed. So we should NOT include Benefits section because no specific content. Pay: Not mentioned. So no Pay section. Schedule: Mentions rotating shifts, weekends, holidays, overtime, etc. That's schedule info. So we can include Schedule section. Also there is "Additional information" about spouse preference, selective service, etc. That's not a standard heading; we could fold into Requirements or Qualifications? Probably Requirements includes conditions of employment; but spouse preference etc is additional info. Could be placed under Requirements or maybe a separate section like "Additional Information". But we only allowed headings from list. So we may incorporate that info into Requirements or Qualifications as appropriate. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can fold spouse preference etc into a paragraph under Requirements or maybe under Qualifications. Probably under Requirements as conditions of employment. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from duties, requirements, qualifications, schedule, etc. We must not include boilerplate like EEO, legal, etc. The posting includes some like "Public Trust is a type of background investigation..." etc. That's boilerplate; we should remove. Also "Help Review our benefits" is a link; we remove. We need to output only HTML fragment, no /, no markdown fences. Thus produce something like:
About the role
The purpose of this position is to oversee the daily housekeeping and custodial operations for the lodging program.
Responsibilities
- Ensures security of all guests is maintained at all times.
- Ensures guest privacy is maintained at all times.
- Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions.
- Provide assistance in handling customer complaints, involving management as necessary.
- Utilizes the Property Management System (PMS) to access reports for determining work assignments for housekeepers.
- May be required to act as the supervisor in the absence of the supervisor.
- Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities, and maintains written documentation of these inspections.
- Assists with training on proper work methods and safety procedures.
- Fully implements all safety, fire prevention, MSDS, and environmental/industrial hygiene requirements.
- The incumbent is responsible for the security of all items in the storeroom and/or assigned storage areas.
- Determines and places orders for cleaning supplies, in-room amenities, and other materials or equipment needed by the housekeeping staff and ensures items are available when required.
- Ensures equipment is properly maintained, stored, and accounted for.
- Issues amenities, supplies and linen to the housekeepers and performs a monthly/quarterly inventory, as required.
- Assists with investigating and preparing reports for staff mishaps/accidents.
- Assists with the regular housekeeping duties and fills in where needed.
- May be required to train new Housekeeping staff and monitor performance providing coaching/counseling as required.
- Handles guest and/or staff suggestions and complaints, resolving problems in a tactful and diplomatic manner, referring difficult and/or unusual situations to the supervisor.
- Must perform duties of housekeepers, custodial workers, laundry workers, and/or their respective leaders on an "as needed" basis to cover for staff shortages or other unanticipated occurrences.
- Performs other related duties as assigned.
Requirements
- Must possess a current, valid driver's license.
- Must successfully pass the E-Verify employment verification check; any discrepancies must be resolved as a condition of employment.
- Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Spouses of active duty military members may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection; spouse preference does not apply to NF 04 and NF 05 positions; applicants must clearly identify spouse preference request and submit a copy of current PCS orders with the Military Spousal Preference Request form.
- Selective Service Requirement: If you are a male born after December 31, 1959 and at least 18 years of age, you must register with the Selective Service System unless exempt; failure to register will prevent consideration for employment.
Qualifications
- Requires ONE (1) year of work experience that demonstrates knowledge of basic principles, concepts, standards, regulations and administration related to housekeeping and/or custodial operations.
- Professional knowledge of the lodging organization, administration, policies/procedures, and practices in conducting day-to-day operations.
- Must possess basic math and reading skills.
- Must be able to communicate clearly and effectively both verbally and in writing in English.
- The incumbent is required to do considerable standing, bending, walking, pushing, pulling, climbing, and a variety of repetitive motions.
- Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required.
- May be required to climb/descend stairs and properly placed stepladders.
- This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.
- The staff member may be recalled to duty and/or required to work overtime, as necessary to meet mission requirements.
- This position is subject to the possibility of working on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.
Skills
- Basic math and reading skills.
- Effective verbal and written communication in English.
Schedule
- Position may require working on weekends and holidays.
- Rotating shifts, often consisting of other than normal duty hours.
- May be required to work overtime as necessary to meet mission requirements.
- May be recalled to duty as needed.
- May be designated ALPHA personnel for inclement weather or national security, requiring reporting when other employees are excused.