Custodial Services Crew Leader (In-House)

Summary

The Custodial Services Crew Leader will lead a crew of Custodial Services Technicians with limited supervision from a supervisor. The Crew Leader is responsible for keeping a building (or buildings) in a clean and orderly condition; the employee must possess the ability to lead a crew in the performance of regular daily cleaning duties and is responsible for planning and scheduling contracted services with the support of a supervisor. The Crew Leader may be required to lead special periodic work projects. They must have the ability to use current technology to complete some job duties including the use of e-mail. The ideal candidate will be a self-starter able to use creative strategies to resolve issues that may arise at a moment's notice. Placement site can change at any time based on contract requirements or the needs of the line of business.

Pay and Schedule

$14.73 an hour. Shift: 3:30pm-8:30pm M-F. Location: Lansing, MI.

Duties and Responsibilities

All the following duties must be performed independently with minimal support from an on-site supervisor:

• Issue daily assignments and monitor the performance of other Custodial Services Technicians
• Report inventory and supply usage
• Maintain and implement safety, ergonomic, and security standards per Peckham and specific building policies
• Exemplify leadership with excellence in areas of quality, customer service, work ethic, attendance, and behavior
• Take on supervisory duties as assigned in the absence of a supervisor
• Mentor new team members in general custodial and periodic tasks
• Apply effective communication skills through various methods with custodial technicians, including verbally and electronically, with customers, team members, facility managers, and Peckham staff
• Independently resolve issues and organize tasks/schedules for the team
• Lead special periodic work projects as needed
• Independently complete general custodial tasks, including but not limited to:
  • Stocking and organizing storage closets and custodial carts
  • Operate commercial cleaning equipment
  • Routine cleaning of restrooms
  • Routine cleaning of classrooms, breakrooms, and offices
  • Routine cleaning of mirrors and glass
  • Maintain grounds, including snow removal as needed
  • Routine vacuuming of carpeting and matting
  • Routine dust and wet mopping of hard floors
  • Routine cleaning of flights of stairs
  • Periodic dusting of all horizontal and vertical ledges
  • Perform daily inspection and maintenance of equipment and report deficiencies
• Producing quality work in an ever-changing environment
• Maintain excellent customer service standards
• Practice proper security and safety standards
• Apply ergonomic standards appropriate to each custodial task and equipment used
• Utilize a teamwork approach for all projects
• Promote Peckham's vision, values, and services to all customers and stakeholders
• Assist when appropriate per safety policy and procedures
• Receive, implement, and deliver constructive feedback in a professional manner
• Complete and maintain required trainings and certifications
• Accept other duties as assigned, and training as needed

Minimum Qualifications

• 18 years of age or older
• Basic computer skills (MS Office, Inventory)
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Strong soft skills, e.g., coping/stress management skills, time management skills, conflict management skills, self-starter, etc.
• Must pass and maintain background checks
• Maintain required certifications
• Demonstrate proficiency in all general custodial tasks with advanced independence
• Meet physical requirements of the position (see Physical Demands)
• Able to commit to a regular schedule
• Must have reliable transportation to and from worksite
• Ability to effectively communicate

Preferred Qualifications

• High School Diploma or GED
• Basic computer skills are highly desired
• Reliable transportation between multiple worksites
• Strong problem-solving skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Walking and standing for long periods of time, balance, climb steps, reach with arms, and use hands to grasp, hold, handle, and feel
• Stoop, kneel, crouch, or squat
• Frequently lift and/or move up to 35 pounds
• Occasionally lift and/or move up to 50 pounds
• Ability to perform repetitive tasks

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, fumes, airborne particles, toxic or caustic chemicals, extreme temperatures, risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

Other Information

These jobs are part of the AbilityOne program. Peckham gives preference to individuals with disabilities. If you have a disability or other barrier to employment, please be sure to fully complete the 'eligibility for services questionnaire' to help us determine the best fit and necessary accommodations for your employment needs.