Custodial Operations Supervisor (CUSTODIAL SUPV 2)

This position reports to the Director for Custodial Services within Student Housing and Dining. Acts on behalf of the Director during absences, providing direction and leadership for the unit. Critical in coordinating custodial services for Academic Year Housing and Summer Conference Housing. Serves as liaison for outsourced contracts and manages custodial services, including planning and organizing for the department. Responsible for developing, coordinating, tracking, and implementing training for new and current employees, covering safety protocols, equipment usage, and cleaning procedures. Oversees equipment and cleaning supply purchase and inventory.

Responsibilities

• 40% Management & Supervision: Provide leadership and direction for custodial services, including acting on behalf of the Director during absences.
• 30% Business Operations: Oversee operational and staffing budgets, inventory management, purchasing processes, and coordination of custodial services for residential and conference housing.
• 30% Staff Training and Development: Develop, coordinate, and implement training programs for new and current employees, including safety protocols, equipment usage, and cleaning procedures.

Requirements

• High school diploma and/or equivalent certification/experience/training.
• Valid California driver’s license with a driving record compliant with local policies/procedures; enrollment in the California Employer Pull Notice Program.
• Experience overseeing daily activities of custodial employees, including planning, organization, and direction of routine operations and projects.
• Experience in recruitment, training, motivation, performance management, and supervision of custodial staff in a unionized environment.
• Intermediate computer skills, including word processing, spreadsheets, project management software, email, and calendaring systems.
• Knowledge of safety procedures, hazardous materials, custodial standard operating processes, equipment maintenance, and proper handling of chemicals and green cleaning supplies.
• Business knowledge to support budget development, inventory management, and purchasing processes.
• Strong verbal and written communication skills in English, active listening, flexibility, critical thinking, multitasking, and time management.
• Ability to maintain and share confidential records professionally.

Qualifications

• Preferred: Bachelor’s Degree in a related area and/or equivalent experience/training.
• Organizational skills to manage multiple simultaneous projects, meet deadlines, and maintain productivity.
• Interpersonal skills to work effectively with diverse populations and provide customer service.
• Tact, diplomacy, and negotiation skills to resolve conflicts and secure cooperation.
• Knowledge of campus residential housing and/or dining operations custodial needs.

About the Department

Student Housing and Dining Services (SHDS) is a self-supporting auxiliary providing housing and dining services to approximately 15,000 undergraduate, graduate, and family students in on-campus residential facilities, including university-managed and Public-Private-Partnerships. SHDS also offers residential, retail, and catering dining services, as well as student support and conference housing. The Facilities Services unit within SHDS oversees daily custodial services, maintenance, preventive maintenance, capital projects, and painting for over 1.9 million square feet across 100+ residential, dining, and administrative buildings. The Custodial Services sub-unit manages daily custodial operations in residence halls, student housing apartments, and administrative buildings, employing 150+ staff with an annual budget exceeding $12 million.

Pay

$65,800.00 – $115,400.00 per year.

Benefits

• High-quality, low-cost medical plans for employees and dependents.
• UC-paid dental and vision coverage for employees and family.
• Retirement plans, including pension and retirement savings options.
• Supplemental insurance: life, disability, pet, legal, accident, critical illness, and hospital indemnity.
• Paid leave: pregnancy/parental leave, family & medical leave, adoption assistance, and pay for family care/bonding.
• Lactation support program and family care discounts.
• Employee Assistance Program with free mental health services.
• Generous paid holidays and paid time off/vacation/sick leave.
• Continuing education allowance and staff education reimbursement program.
• Free professional development courses and learning opportunities.
• Public Service Loan Forgiveness (PSLF) qualified employer and student loan debt counseling.

Physical Demands

• Standing, walking, sitting: Continuous (6 to 8+ hours).
• Lifting/carrying 0-25 lbs: Continuous (6 to 8+ hours).
• Lifting/carrying 26-50 lbs: Frequent (3 to 6 hours).
• Lifting/carrying over 50 lbs: Occasional (up to 3 hours).
• Pushing/pulling 0-25 lbs: Continuous (6 to 8+ hours).
• Pushing/pulling 26-50 lbs: Frequent (3 to 6 hours).
• Pushing/pulling over 50 lbs: Occasional (up to 3 hours).
• Bending/stooping, squatting/kneeling, twisting: Frequent (3 to 6 hours).
• Climbing (e.g., stairs or ladders): Frequent (3 to 6 hours).
• Reaching overhead: Occasional (up to 3 hours).
• Keyboard use/repetitive motion: Frequent (3 to 6 hours).

Environmental Demands

• Exposure to chemicals, dust, gases, or fumes: Frequent (3 to 6 hours).
• Loud noise levels: Frequent (3 to 6 hours).
• Marked changes in humidity or temperature: Frequent (3 to 6 hours).
• Microwave/radiation: Occasional (up to 3 hours).
• Operating motor vehicles and/or equipment: Frequent (3 to 6 hours).
• Extreme temperatures: Occasional (up to 3 hours).
• Uneven surfaces or elevations: Frequent (3 to 6 hours).

Mental Demands

• Sustained attention and concentration: Continuous (6 to 8+ hours).
• Complex problem solving/reasoning: Frequent (3 to 6 hours).
• Ability to organize and prioritize: Continuous (6 to 8+ hours).
• Communication skills: Frequent (3 to 6 hours).
• Numerical skills: Occasional (up to 3 hours).
• Constant interaction, customer/patient contact, and multiple concurrent tasks: Continuous (6 to 8+ hours).

This position is 100% on-site and subject to a pre-placement medical exam, criminal background check, and drug screening. Employment is contingent on compliance with CANRA (mandated reporter) policies and disclosure of any prior misconduct. The position may require non-standard work schedules, including nights, weekends, or alternate shifts. Work environments may include exposure to hazardous materials, confined spaces, dust, wet conditions, and unpleasant odors. The role may involve carrying university-provided communication devices (e.g., radios, cell phones) during non-work hours.