Custodial Assistant (Shift - 11A-7:30P)

About the role

The Facilities Assistant plays a crucial role in maintaining the cleanliness, safety, and functionality of Our House's facilities. They support daily operations, handle janitorial tasks, and provide light maintenance duties.

Responsibilities

• Clean and sanitize restrooms, offices, hallways, classrooms, and common areas.
• Sweep, mop, vacuum, and maintain floors in all assigned spaces.
• Empty trash and recycling bins and transport waste to designated collection areas.
• Refill restroom supplies such as soap, paper towels, and toilet paper.
• Dust furniture, fixtures, vents, windowsills, and high-touch surfaces.
• Clean glass doors, windows, and interior partitions as assigned.
• Maintain cleanliness of breakrooms, kitchens, and eating areas.
• Disinfect surfaces and follow proper cleaning procedures to support health and safety.
• Perform routine building maintenance and repairs including plumbing, carpentry, painting, furniture repair, and minor electrical or mechanical tasks.
• Report maintenance issues and unsafe conditions promptly.
• Aid with room setups, furniture moves, equipment transport, and event preparations.
• Maintain outdoor areas including walkways, entrances, parking lots, and grounds.
• Restock facility supplies and assist with inventory as directed.
• Help maintain organized storage areas and ensure materials are properly stored.
• Provide emergency response and on-call assistance for urgent facility issues.
• Respond to and complete maintenance requests in a timely manner; update the facility ticket/log system.
• Conduct regular inspections to identify and report maintenance needs or safety hazards.
• Support vendor and contractor visits by escorting, monitoring, and ensuring compliance with safety and organizational standards.
• Ensure compliance with safety, health, and environmental standards.
• Participate in safety drills and support emergency preparedness activities.
• Provide updates to immediate supervisor regarding facility conditions, repairs, and ongoing needs.
• Operate and drive Our House vans as needed.

Qualifications

• Minimum of a high school diploma or General Education Degree (GED) required.
• Prior experience in custodial, maintenance, warehouse, or general labor work required.
• Demonstrated ability to perform hands-on maintenance tasks (plumbing, electrical, HVAC basics, carpentry, painting).
• Experience supporting multiple sites or high-traffic facilities preferred.

Skills

• Interpersonal Excellence: Demonstrates exceptional interpersonal skills, with the ability to build strong, respectful relationships.
• Organizational Strength: Skilled in managing multiple tasks independently with minimal supervision; highly organized with a strong ability to prioritize and plan effectively.
• Strong attention to detail with a focus on safety compliance and preventive maintenance.
• Communication Proficiency: Excellent verbal and written communication skills; actively listens and responds with empathy and clarity.
• Tech Competence: Fundamental skill level in Microsoft Office Suite and other relevant software systems necessary for operational success. Ability to read and interpret technical manuals and safety regulations.
• Professionalism and Accountability: Consistently models professionalism through appearance, punctuality, accountability, and a commitment to the mission and values of Our House.
• Solution-Focused Mindset: Actively seeks opportunities for improvement, offering thoughtful ideas and suggestions to support broader organizational goals.
• Ability to troubleshoot, analyze, and resolve facility-related issues.
• Commitment to Growth: Embraces lifelong learning and demonstrates a consistent desire for personal and professional development.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, stoop, climb, and reach for extended periods of time.
• Comfortable working on ladders and in confined spaces as needed.
• Ability to operate hand tools, power tools, and maintenance equipment safely.
• Requires occasional work in confined spaces or at elevated heights.
• May involve working around children, families, and program staff in an active community-based environment.

Other Requirements

• Must have reliable transportation and be able to travel between sites as needed.
• Must have the ability to drive Our House vans as needed.