Custodial Account Manager

Location: Portsmouth, NH

Pay

$57,000 – $66,000 per year

Schedule

• Monday – Friday, 7:00 AM – 3:30 PM
• Periodic weekend work

About the Role

The Good Clean Account Manager provides supervision, coordination, and development of designated Good Clean/NNEES contracted sites with gross revenue of $400,000 or more.

Responsibilities

• Supervise assigned personnel, including recruiting, hiring, training, evaluating, and scheduling.
• Direct day-to-day operations of assigned contracted sites to ensure all deliverables are completed for the customer and all tasks in the contract/SOW are fulfilled.
• Prepare reports for management and customers, such as daily operation logs, waste reports, time sheets, incident reports, competitive employment statements, disability statements, and cost analysis.
• Ensure supplies and equipment are available and in working order at sites.
• Provide oversight of equipment in the region, including maintaining a safety log, ensuring proper functionality, and managing inventory.
• Oversee fleet vehicles in the region, including completion of daily fleet logs and coordination of vehicle maintenance, registration, and inspection.
• Interface with Project Managers to ensure Good Clean projects (floors, windows, and general SOAs) are scheduled, executed, and billed according to contract.
• Work with the Director of Operations to establish procedures for new Good Clean contract startups in the assigned area, including equipment requirements, service costing, and staff scheduling.
• Schedule and/or complete non-daily tasks such as high dusting, strip and wax floors, and carpet cleaning.
• Approve Good Clean purchase orders from Project Managers via Financial Edge and vendors.
• Manage the renewal process of Good Clean contracts in assigned areas.
• Drive a box truck for recycle collection.
• Participate in regularly scheduled Good Clean management meetings.
• Perform other relevant duties as assigned.

Requirements

• Knowledge of custodial practices and procedures.
• Developed interpersonal and problem-solving skills.
• Ability to supervise, instruct, and motivate employees regarding contract duties.
• Ability to work as a member of a team.
• Ability to handle strenuous physical activity, including occasional heavy lifting.
• Proficiency with personal computers, including email, internet, and Microsoft Office software.
• Basic math skills, including addition, subtraction, multiplication, division, fractions, and percentages.
• Ability to maintain confidentiality of classified information.
• Successful completion of a background check that meets Agency standards.
• Valid driver’s license with a satisfactory driving record and insurance that meets Agency standards.

Preferred Qualifications

• Bachelor’s degree in business administration or relevant experience.
• 4+ years of custodial services experience.
• 4+ years of supervisory or project management experience.

Physical and Work Environment Requirements

• Exposure to chemicals.
• Walking and standing for long periods of time, driving, sitting, climbing.
• Ability to climb ladders and work at ceiling heights.
• Ability to work in tight spaces (e.g., crawl spaces under buildings).
• Repetitive pushing, pulling, lifting, and carrying of objects.