Cust. Account Rep/ Delivery Driver

Responsibilities

• Build and maintain strong relationships with customers through responsive, professional communication.
• Aid customers with account questions, order status updates, and general service needs.
• Process deliveries accurately and ensure products arrive on time and in good condition.
• Verify orders, load and unload items, and confirm delivery details as required.
• Maintain a clean, safe, and organized vehicle in accordance with company expectations.
• Collect payments or obtain required signatures and documentation when applicable.
• Resolve routine customer concerns promptly and escalate issues when needed.
• Accurately record delivery activity, customer interactions, and account updates.
• Follow all traffic laws, safety procedures, and company policies while driving and handling products.
• Support additional customer service or operational tasks as assigned.

Qualifications

• A high school diploma or equivalent is preferred.
• Previous customer service, account support, route sales, or delivery experience is helpful.
• A valid driver’s license with a clean driving record is required.
• The ability to safely operate a delivery vehicle and navigate assigned routes is necessary.
• Strong communication, interpersonal, and problem-solving skills are important.
• A basic computer or mobile device skills for order and account documentation are beneficial.
• A dependable, self-motivated, and time-effective individual is preferred.

Preferred Traits

• A customer-first mindset with a professional, courteous approach.
• An attention to detail and commitment to accuracy.
• The ability to work independently while remaining collaborative with team members.
• A flexibility to adapt to changing schedules, routes, or customer needs.

What We Offer

• Competitive compensation.
• Opportunity to work in a role that combines customer interaction with hands-on delivery work.
• A supportive team environment.
• Potential for growth and advancement based on performance.