Curbside Clerk

About the role

This position will be responsible for fulfilling a customer's online curbside order. It involves driving customer loyalty and satisfaction through remarkable service at the curbside pick-up area, including fast, friendly, and accurate order fulfillment and payment collection. The role also requires maintaining a positive working relationship with customers, team members, and leadership, presenting a courteous and friendly attitude, resolving customer complaints, and keeping a clean and neat work environment.

Responsibilities

• Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.
• Maintain a positive working relationship with customers, team members, and leadership.
• Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.
• Resolve customer complaints quickly by contacting leadership when needed.
• Receive workflow from dashboard and fulfill orders for the day.
• Utilize selection process for product within the store and bag product appropriately following bagging standards.
• Store product correctly in the staging area following food safety guidelines.
• Greet each customer and take payment for the order ensuring an easy shopping experience.
• Maintain a clean and neat work environment.

Requirements

• A high school graduate or equivalent required.
• 1-3 years of experience in a Meijer store preferred.
• Past cashier experience preferred.
• Ability to learn new technologies quickly.
• Strong communication skills.
• General awareness of food safety regulations.
• Detail oriented and organized.
• Process driven and able to follow procedures in an organized and efficient way.

Qualifications

• A high school graduate or equivalent required.
• 1-3 years of experience in a Meijer store preferred.
• Past cashier experience preferred.
• Ability to learn new technologies quickly.
• Strong communication skills.
• General awareness of food safety regulations.
• Detail oriented and organized.
• Process driven and able to follow procedures in an organized and efficient way.

Skills

• Customer service skills.
• Technology proficiency.
• Attention to detail.
• Organizational skills.
• Problem-solving abilities.

Benefits

• Meijer Rewards: Weekly pay.
• Scheduling flexibility.
• Paid parental leave.
• Paid education assistance.
• Team member discount.
• Development programs for advancement and career growth.

Pay

Weekly pay.

Schedule

Scheduling flexibility.