Curbside Associate- Port Huron, Michigan

Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment fueled by creativity, community, and collaboration.

About The Role

A JARS Curbside Associate is a key part of our in-store sales team, focused entirely on preparing and fulfilling orders for curbside pick-up and delivery dispatch. This is an in-store position with no driving required. You will play a critical role in making sure every order is packaged accurately, compliantly, and ready to go - ensuring a seamless experience for every JARS customer.

Responsibilities

• Package and prepare customer orders for curbside pick-up and delivery dispatch with accuracy and efficiency
• Verify that all order contents are complete, correctly labeled, and meet CRA compliance standards prior to fulfillment
• Assist curbside customers with a welcoming, knowledgeable, and professional demeanor
• Verify customer identification and information per CRA rules and regulations at pick-up
• Accurately verify cash amounts and process payment during curbside transactions when applicable
• Coordinate with the dispatch team to ensure delivery orders are packaged and ready on time
• Manage and maintain proper documentation associated with order fulfillment and ensure records are complete and organized
• Promote JARS customer perks including the Loyalty Program, referrals, and promotions
• Maintain a clean, organized, and compliant workspace throughout each shift
• Escalate customer issues to upper management when appropriate
• Maintain a positive, caring attitude and treat customers and co-workers with respect
• Respond to customer and coworker needs in a timely and appropriate manner
• Follow all JARS company policies and procedures in all on-the-job interactions
• Work scheduled shifts and adhere to the company's attendance policy

Requirements

• Must be 21 years of age or older
• High school diploma or GED required
• Minimum 1 year of customer service experience in a retail, sales, or hospitality environment
• Knowledge of cannabis strains and applications preferred
• Must be able to handle fast-paced situations and multi-task effectively
• Exceptional interpersonal, communication, and customer service skills
• Basic math skills required
• Strong attention to detail and CRA compliance rules and regulations

Schedule

• In-store position - no driving required
• Requires prolonged standing and frequent back-and-forth movement within the store
• Frequent contact with customers and staff throughout shifts
• Varied hours including days, evenings, nights, weekends, holidays, and events as needed
• 8, 10, and 12 hour shifts available

Benefits

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (full-time employees only)
• 401(k) Plan
• Paid Time Off & Holiday Pay (select holidays)
• Employee Discount
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Voluntary Life Insurance & Supplemental Medical Insurance
• Bereavement Time Pay
• Parental Leave

Job Type: Full-time, Part-time