Jobs · OTHR · Texas

Culinary Supervisor

Topgolf · Waco, TX · 1 wk ago
OTHRFull-time
About Topgolf Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. What We’re Seeking Are you a culinary professional who loves leading a team as much as you love a perfectly executed dish? Do you bring the energy, standards, and presence to keep a busy kitchen running at its best? Can you coach someone on knife technique one minute and troubleshoot a prep issue the next without missing a beat? We're looking for a Culinary Supervisor who owns the kitchen when it counts. You'll lead the culinary team, hold the standard on food quality, and make sure every plate that goes out is something we're proud of. If you thrive in high-volume environments and you know how to bring out the best in a team, this is your role. THE ROLE The Culinary Supervisor assists the team in delivering best-in-class culinary experiences by leading the kitchen team, maintaining food quality and safety standards, and keeping operations running smoothly during every shift. This role requires three things done well: culinary leadership, people development, and the ability to execute independently when needed. This role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. What You Will Do Lead the Kitchen Team Supervise the culinary team during service to ensure food quality, speed, and presentation meet Topgolf standardsCoach and develop team members in real time, from technique and plating to attitude and accountabilityDelegate tasks clearly and ensure the team is set up to execute efficiently every shiftDrive team member engagement and build a kitchen culture people actually want to show up to Own Quality and Execution Execute prep and pull lists consistently to ensure the kitchen is ready before service beginsMonitor and coach presentation technique and hold the line on food quality standards at every stationEnsure consistent food quality across every dish that leaves the kitchenParticipate in food ordering and assist with weekly inventories to keep costs and supply levels in check Keep the Kitchen Safe and Compliant Always oversee safety and sanitation practices across the kitchenEnsure proper equipment operation, cleanliness, and maintenance throughout the shiftUphold all food handling, storage, and safety standards in compliance with local regulationsDemonstrate Topgolf's Core Values in every interaction: Fun, One Team, Excellence, Courage, and Caring WHY YOU’LL LOVE IT HERE You'll lead a team in one of the highest-energy culinary environments in entertainmentYou'll have real ownership over kitchen performance and the guest experience it createsYou'll grow as a leader with support from an experienced culinary team above youYou'll work in a place where great food and a great time go hand in hand CORE COMPETENCIES FOR SUCCESS Being Resilient | You stay composed, keep the kitchen moving, and lift the team even when service gets intense. Remains calm and professional during peak service, high-volume events, and unexpected challengesRecovers quickly when things go sideways and helps the team do the sameManages the heat, literally and figuratively, without letting pressure affect the team's performance or moraleLeads by example during the hardest parts of the shift so the team knows what steady looks like Communicates Effectively | You give clear direction, coach in the moment, and keep the kitchen operating as one team. Delegates tasks clearly and confirms understanding so nothing gets missed during serviceCoaches team members directly and constructively in real time without disrupting the flow of the kitchenCommunicates food quality issues, equipment concerns, and staffing needs to the Chef team promptlyListening to team feedback and creates a kitchen environment where people feel heard and supported Customer Focus | You know that every plate is part of the guest experience, and you hold the standard accordingly. Holds the team accountable for food quality, presentation, and consistency on every dishAnticipates service demands and preps the kitchen to deliver before issues ariseTreats the guest experience as the reason the kitchen exists and communicates that standard to the teamLooking for ways to continuously improve food quality, speed, and consistency Drives Results | You push the team to hit their best every shift and build a kitchen that performs under pressure. Sets high standards for food quality, cleanliness, and execution and holds the team to themDrives prep completion, station readiness, and service execution with a sense of ownership and urgencyIdentifies performance gaps on the line and addresses them directly and quicklyTakes pride in a kitchen that runs well, looks clean, and puts out great food consistently Qualifications 3 years of culinary experience in a high-volume kitchen environmentProven ability to lead and develop a culinary teamHigh school diploma or equivalentMust be 18 years of age or older as required by state or local law Physical Requirements Let's be real — this isn't your typical desk job! Here's what you'll need to do to thrive in this role: Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating a fast-paced kitchen environment; this role operates in a high-volume kitchen and requires sustained physical stamina throughout the duration of each shift Ability to lift, carry, and move items up to 50 pounds independently and up to 75 pounds with assistance, including food products, equipment, supplies, and delivery transport across multiple levels of the venue Ability to navigate stairs, ramps, and multi-level areas of the venue when transporting food, coordinating events, or overseeing service delivery Ability to work in varying temperature environments on a frequent basis, including hot kitchen conditions, walk-in coolers, and freezers Ability to perform repetitive hand and wrist motions including cutting, stirring, lifting, and operating kitchen equipment throughout the shift Ability to communicate clearly and effectively in a high-energy venue environment that may include moderate to high levels of background noise Ability to work in a fast-paced, high-volume environment while maintaining focus, food safety standards, and quality under pressure Sounds like a fit? We can’t wait to meet you! Benefits Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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