CUA 2 Receptionist (Bilingual Spanish/English)

About the role

APM & CUA Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities. Community Umbrella Agency (APM-CUA) is responsible for supporting those living in the 24th and 26th Police Districts under Philadelphia’s Department of Human Services (DHS).

Responsibilities

• Screens calls
• Manages calendars
• Makes travel arrangements, meeting and event arrangements
• Prepares reports and tracks spending trends
• Keeps record of office supplies, spending accounts and customer relations
• Requires strong computer and Internet research skills, with a command of EXCEL programs
• Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors
• Sensitivity to confidential matters is required
• May assist with overflow work from administrative assistants
• Maintain clean and welcoming lobby area
• Maintain mailing system and deliver mail internally to staff
• Maintain professional phone etiquette and greet employees, clients and visitors
• Provide information by answering questions and request from clients, funders and staff
• Work on special tracking projects that are provided by CUA Executive Team
• Create memos, cover letters, and business letters while maintaining accurate files of program communications both electronic and manual
• Contributes to team effort by accomplishing related results as needed
• Maintain a high degree of discretion dealing with confidential information
• Other duties as assigned to support the success of the CUA Team

Requirements

• Minimum of a High School diploma or GED equivalent
• Proficiency in English and Spanish is required
• Two or more years experience office management and administrative operations
• Computer skills and knowledge of relevant software
• Knowledge of operation of standard office equipment
• Demonstrated written, oral communication and strong customer service skills
• Demonstrated ability to work independently and as a team
• Knowledge of clerical and administrative procedures and systems such as filing and record keeping

Benefits

• Independence Administrators Medical Insurance Plan or $100/month Reimbursement with Proof of Current Plan
• Livongo for Diabetes Prevention, Hypertension, and Weight Management (Only for Employees Who Elect Our Medical Insurance)
• Sword, A Virtual Physical Care Program for Back, Joint, and Muscle Pain (Only for Employees Who Elect Our Medical Insurance)
• WondrHealth for Weight Management (Only for Employees Who Elect Our Medical Insurance)
• Sun Life Financial Insurance Plans for Dental, Vision, Life and AD&D, Critical Illness, Accident, and Hospital Indemnity
• Basic Life Insurance (100% Employer Funded)
• Short-term and Long-term Disability Insurances
• 403B Retirement Plan through Mutual of America
• Flexible Spending Accounts for Health, Childcare, Public Transportation, and Parking Expenses through The Harrison Group
• AllOne Health Employee Assistance Program at No Cost
• Employee Referral Program (You Can Earn Up to $600)
• 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
• 12 Days of Paid Holidays

Pay

$41,200 per year

Schedule

Monday through Friday from 8:30 am to 5:00 pm

Contact Information

Location: 1900 N 9th Street, Suite 102, Philadelphia, PA 19122

Equal Opportunity Employer

APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.