CTIO - Site Reliability Engineer- Senior Associate
About the role
As a Site Reliability Engineer – Senior Associate within PwC’s Internal Firm Services practice, you will enhance the reliability, scalability, and performance of the organization’s technology infrastructure. The role focuses on automating processes, monitoring systems, and resolving incidents to maintain a seamless user experience while building client connections, developing a personal brand, and mentoring others.
Responsibilities
- Design and implement robust IT systems to support business operations and minimize downtime.
- Automate processes to enhance the reliability and scalability of technology infrastructure.
- Monitor systems to identify and resolve incidents, ensuring seamless user experiences.
- Collaborate with teams to develop and deploy automation solutions for improved performance.
- Utilize cloud infrastructure platforms such as AWS, Google Cloud Platform, and Microsoft Azure to optimize system performance.
- Conduct performance and load testing to validate system reliability and scalability.
- Apply analytical thinking to troubleshoot and resolve complex system issues.
- Engage in continuous process improvement to enhance system efficiency and effectiveness.
- Develop and maintain storage architecture to support data integrity and accessibility.
- Lead incident management and resolution efforts to maintain operational continuity.
Requirements
- At least a Bachelor’s degree.
- Minimum of 3 years of relevant experience.
- Preference for study in one or more of the following fields: Artificial Intelligence/Robotics, Business Administration/Management, Computer Science/Information Systems, Engineering, Mathematics/Statistics.
- Demonstrated AI fluency and AI‑human collaboration skills.
- Experience with cloud platforms such as AWS, Google Cloud, and Microsoft Azure.
- Ability to design automation frameworks and develop automation solutions.
- Expertise in application performance monitoring and incident management.
- Strong analytical thinking and problem‑solving abilities for navigating complex situations.
- Proven skill in building meaningful client connections and inspiring team members.
Pay
The salary range for this position is $55,000 – $151,470. For residents of Washington state, the range is $55,000 – $187,000. Actual compensation will depend on skills, experience, qualifications, location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus.
Benefits
PwC offers a comprehensive benefits package that includes medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. For a full overview, visit PwC Benefits at a Glance.