CTC Student Teller I

Essential Functions & Responsibilities

• Provides friendly, professional, personal, and confidential service to all members and associates.
• Receives and processes member financial transactions, including deposits, withdrawals and loan payments, and issues negotiable items such as money orders, cashiers checks and gift cards to members.
• Processes transfers from member accounts as requested.
• Prepares member wire requests.
• Identifies member needs for BVSCU products and services and offers products and services to match member needs.
• Balances cash drawer daily and maintains security of assigned cash drawer at all times.
• Maintains working knowledge of regulatory compliance related to member services and financial services area to include (but not limited to): BSA reporting requirements, OFAC, USA Patriot ACT, Red Flags, Regulation CC, Regulation D, Regulation E, Truth in Savings, Truth in Lending, Privacy, etc.
• Other duties as assigned.

Position Requirements

• Minimum six months cash handling experience or customer service experience required.
• A high school education or GED required.
• Ability to work on-site at designated location.
• Ability to communicate with courtesy, tact and diplomacy and model exemplary member service.
• Proficiency in Microsoft Office software applications.
• Must be bondable.

Ergonomic Considerations

• Must be able to sit and/or stand for extended periods of time (6 to 7 hours per day).
• Must be able to view a computer screen, use a keyboard to enter information, and manipulate a mouse.
• Job includes some repetitive hand/wrist motions.
• Ability to operate office machinery.
• Ability to lift up to 25 pounds.