CSR/Teller

About the role

Planters Bank & Trust Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.

All Planters Bank Employees Are Required To Live our core values at work each day with your Head, Heart, Hands and Feet.

• Maintain a strict standard of confidentiality involving all transactions.
• Deliver quality service to all customers.
• Possess a team-oriented attitude with a desire to see success in themselves and others.
• Develop a working knowledge of all bank products.

Responsibilities

• Promote and maintain positive relations with all customers and potential customers.
• Open new accounts (Checking, Savings, CD’s, IRA’s).
• Establish a rapport with the customer for cross-selling other bank products.
• Provide general office support with a variety of clerical activities and related tasks.
• Answer all incoming calls, directing calls to appropriate associates in a professional and courteous manner.
• Operate a Teller window by providing prompt, efficient and accurate customer service.
• Maintain security of a cash drawer.
• Represent the Bank in a courteous, professional manner alert to customer needs.
• Cross-sell bank products and refer customers to the appropriate staff.

Requirements

• Resume required.
• High School Diploma or equivalent preferred.
• Basic Accounting knowledge.
• Bank experience not required but strongly preferred.
• 6 months of cash handling and balancing money transactions within prior four years.
• Communication skills in dealing with customers and employees.
• Satisfactory Credit Bureau and Background Check Report.

Equipment

• Computer Software
• Ten-Key calculator
• Photocopier
• Telephone
• Fax Machine

Physical Requirements

• Sitting: 20%
• Standing: 70%
• Walking: 10%
• Fine Manipulation of Hands: 80%
• Lifting Frequently: 40 lbs
• Carrying Frequently: 40 lbs
• Pushing/Pulling: None
• Bending/Squatting: Frequently