CSR - Order Fulfillment Specialist

About the role

The Gund Company, a leader in engineered material solutions, specializes in customized electrical insulation products. With 16 global facilities, we pride ourselves on delivering high-quality products and excellent customer service.

Manage the Order Fulfillment Process to ensure the complete satisfaction of the customer’s requirements. Experienced customer service role that handles the order fulfilment process from quoting through delivery. Support the customer with technical and complex service questions. Typical customer questions are focused on account status, quote requests, order status, technical product application