CSR/MA Float Pool I | Ambulatory SVS Float Pool | Days | Full-Time

About the role

Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. Provides excellent customer service for patients/families/representatives and other members of the treatment team.

Responsibilities

• Maintains patient scheduling functions, and sets patient appointments through established guidelines.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections.
• May perform routine clerical duties for the department.
• Performs basic laboratory procedures including aseptic procedures and taking patient's vital signs.
• Performs venipuncture and administers routine, non-controlled medications.
• Administers medication as directed by and under the direct supervision of licensed physician.
• Collects routine laboratory specimens as directed by the provider.

Requirements

• Experience: 1 year - medical assistant - preferred, 2 years - Two to four years clerical customer service experience – ideally in a health care related industry – preferred
• Education: High School Diploma or GED equivalent - required
• Certifications/Licensures: Certified Medical Assistant (CMA) required - or at time of hire, Basic Life Support (BLS)- required - at time of hire, Medical Terminology Certificate - preferred- within 30 days
• Additional Details: Requires 80% - 100% travel to various UFJPI clinical locations. Current Florida Drivers License and proof of auto insurance required at time of hire. UFJPI is an Equal Opportunity Employer and Drug Free Workplace.