CSR- In office Sales Representative

Responsibilities

• Provides professional, courteous service to internal and external customers
• Answers any questions regarding customer’s policy
• Accept payments and process transactions
• Identify any potential needs the customer may have regarding their policy
• Follow up with customers on quotes, renewals, and cancellations
• Involved with marketing initiatives for new business development on an as-needed basis
• Maintain a neat and clean work area and office
• Perform FNOL’s (vehicle inspections)
• Take vehicle pictures (squatting, bending, flexing required)
• Process bank run deposits
• Other duties as assigned

Requirements

• High School Diploma
• Previous customer service experience is helpful
• Computer literate (basic to intermediate)
• Bilingual (English/Spanish) is helpful
• Excellent communication skills, assertive, able to provide a first‑rate customer experience
• Must pass state licensing requirements
• Reliable transportation

Schedule

• Full‑time position
• Flexible schedule