CSR

Ryder is hiring a Permanent Warehouse Customer Service Representative in Golden, Colorado.

Pay

$22.00 per hour, paid weekly.

Schedule

• Sunday–Tuesday, every other Wednesday
• 5:00 am – 5:00 pm

Benefits

• On-the-job paid training
• Medical, dental, and vision coverage starting at 30 days
• Paid time off starting at 30 days
• 401(k) with company match
• 15% employee discount on company stock
• Employee discounts on tools, cars, hotels, electronics/appliances, cell phones, and travel
• Safety gear provided

Requirements

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with carriers, vendors, and customers strongly preferred
• Ability to make quick, reliable decisions that represent both the customer and Ryder
• Strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred (equipment certification may be required)

Some positions require additional screening, including employment and education verification, motor vehicle records check, road test, and/or customer-specific badging or background requirements.

Responsibilities

• Performs administrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Coordinates processing of export orders, fills out export paperwork, generates export labels, and maintains export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Updates area or shift metrics using the location’s WMS system
• Performs additional duties as assigned; overtime as needed

Products handled: beer/kegs. Equipment used: computer and various warehouse tools.