CSR

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan.Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type. Confirms car rental information and updates CCC One with rental car usage information.Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One. Education And/or Experience Required High School Diploma or GED (General Education Diploma)Minimum: 1 year experience in a similar role such as administration assistant.Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required Skills/Abilities Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.Strong attention to detail with a high degree of accuracy.Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service. Other Requirements Valid driver’s license. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week6 paid holidays annuallyMedical, Prescription Drug, Dental & Vision Insurance effective Day 1401(k) Retirement Plan with company matchEmployer Paid Short-Term Disability & Life InsuranceAdditional Voluntary Life InsuranceContinuing Education OpportunitiesFree Prescription or Non-Prescription Safety Glasses annuallyAnnual Voluntary Uniform StipendVoluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details HOURLY $17.50 - $24.50 / Hour Supplemental Pay Compensation is commensurate with skill, education and experience. This position may also be eligible for Bonus opportunities tied to individual or business initiatives. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The "Our Commitment" paragraph about Boyd Group is EEO-like; we should remove it? It's about diversity, but it's EEO boilerplate. The instruction says remove EEO/equal-opportunity boilerplate. So we should remove that paragraph. Also "AI Disclosure Statement" is likely boilerplate; remove. Also "About Us" maybe not boilerplate but it's generic; but it's specific about company history; we could keep as "About the role"? Actually "About Us" is not a standard heading; we could treat as "About the role" maybe? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. "About the role" could include the introductory paragraph about company and role. "Responsibilities" from Key Job Responsibilities. "Requirements" maybe Education And/or Experience Required. "Qualifications" maybe Required Skills/Abilities? Or we could combine. "Skills" maybe Required Skills/Abilities. "Benefits" from Benefits That Drive Your Success. "Pay" from Compensation Details. "Schedule" not present; we should not create schedule section if not stated. So we will have sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Possibly also Qualifications but we can merge. We must not repeat job title as heading; we don't have job title explicitly but we can ignore. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like specific systems (CCC One, Daily Demand Capacity Planner, ARMS), specific tasks, etc. We need to format lists with

• . For prose use

  . For headings use

  . We need to remove duplicated lines. There's some duplication? Not obvious. We need to remove "Please note, this job description is not designed to cover..." etc. That's boilerplate? It's a disclaimer about duties may change; maybe we should keep? It's not EEO but it's a generic disclaimer. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This disclaimer might be considered legal boilerplate; but it's about job description not comprehensive. Might be considered legal. Safer to remove? The instruction says remove legal boilerplate. So we should remove that paragraph. Also "Other Requirements Valid driver’s license." That's a requirement; we should keep. We need to keep "Valid driver’s license." We need to keep "Education And/or Experience Required" details. We need to keep "Required Skills/Abilities" details. We need to keep benefits list. We need to keep compensation details. We need to keep "About Us" maybe as part of About the role. We need to keep "Our Commitment" removed as EEO. We need to keep "AI Disclosure Statement" removed. Now craft HTML. Structure:

  About the role

  Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. At Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today.

  But we need to preserve the "Our Commitment" removed. Also the first paragraph about "Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU." We should incorporate that. Let's combine: "Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company." We should not include "Please visit gerbercareers.com" maybe it's okay. Now Responsibilities:

  Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
  • Prepare RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
  • Record all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
  • Confirm car rental information and update CCC One with rental car usage information.
  • Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.
  Now Requirements (Education/Experience):

  Requirements

  • High School Diploma or GED (General Education Diploma)
  • Minimum: 1 year experience in a similar role such as administration assistant.
  • Preferred: 1 year in an auto body or similar work environment including previous customer service experience.
  • Valid driver’s license.
  Now Skills:

  Skills

  • Ability to function well in a fast-paced environment, demonstrating multitasking ability while under pressure.
  • Strong attention to detail with a high degree of accuracy.
  • Knowledge of general office equipment and basic computer skills.
  • Good oral and written communication skills with strong sales drive and exceptional customer service.
  Note: original text: "Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure." Typo "fast past" should be "fast-paced". We should preserve as given? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the exact text, even if typo. So we keep "fast past". But we can keep as is. However we might want to keep exactly: "Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure." We'll keep that. Now Benefits:

  Benefits

  • Annual Paid Time Off (PTO) plans
  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
  • 6 paid holidays annually
  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Additional Voluntary Life Insurance