CSR

Responsibilities

• Greeting clients and pets with a positive, professional demeanor
• Checking clients in and out efficiently
• Scheduling appointments and managing the calendar
• Processing payments and maintaining accurate records
• Answering phones and responding to messages promptly
• Maintaining a presence on the floor and minimizing extended time away from assigned duties
• Aiding the team with administrative and customer service needs as needed

Requirements

• Strong work ethic and willingness to work hard
• Excellent communication and customer service skills
• Positive attitude and ability to stay calm under pressure
• Reliable, professional, and a strong team player
• Detail-oriented with the ability to multitask in a fast-paced environment
• Previous veterinary or medical office experience is a plus, but not required

Benefits

• Employee pet discounts
• Paid training
• Advancement opportunities
• Supportive team environment