Cross-Program Product Lead

About the role

This role will drive complex programs from planning through execution with a focus on structure, accountability, and measurable delivery. You will work across business leaders, delivery teams, and strategic partners to align priorities, manage dependencies, and keep initiatives on track. The position offers the opportunity to bring clarity to complex work and deliver outcomes that matter across the organization within a Business Services environment.

Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Define and implement a clearer GTM request process for Product requests
• Create a structured approach for customer experience enhancement and sales-related requests
• Develop a quarterly CX priority tracker for greater visibility
• Support and improve roadmap management processes, including Q4 updates
• Coordinate AI pricing and GTM initiatives across product lines
• Overhaul the release notes process for better content quality and delivery
• Build proactive customer expansion and retention plans tied to product development

Qualifications

• 10+ years in SaaS Product Management with 3+ years managing complex integrated products
• Strong experience in building product strategy and supporting roadmaps
• Full lifecycle management experience for new products
• B2B experience, specifically with Fortune 500 clients
• Proven ability to lead cross-functional teams effectively
• Experience collaborating with India-based Engineering and QA teams
• Demonstrated knowledge of the software development lifecycle
• Ability to define and prioritize detailed product requirements
• Strategic thinker with strong execution skills
• Highly organized with a focus on detail and project follow-through

Benefits

• Collaborative work environment with cross-functional teams
• Opportunity to work on high-impact product management initiatives
• Exposure to diverse stakeholders and business functions
• Chance to influence and shape product strategies with AI integration
• Flexible contracting arrangement promoting independence

Pay

$125,000 – $150,000 annually