Crop Business Process Engineer

About the role

The Business Process Engineer supports the planning, execution, and measurement of business unit and/or strategic support unit initiatives. They identify business improvement opportunities, develop practical solutions, and support the management of initiatives in alignment with established strategic direction.

Responsibilities

• Collaborates with business unit/strategic support unit leadership to help identify business improvement opportunities and supports the execution of solutions aligned with enterprise and business unit strategic objectives.
• Participates in the development, implementation, and adoption of best practices related to execution discipline and change management.
• Supports strategic and/or tactical business planning activities by providing structured methodologies, tools, and facilitation to sponsors and teams to help drive initiatives toward intended outcomes.
• Facilitates teams and applies established tools and approaches to support initiative execution, promote consistency, and reinforce a culture receptive to change.
• Ensures defined metrics and measures within solutions align to business objectives, track progress, and assess the impact of implemented changes.
• Leverages skills and resources across functional disciplines and works with the Change Network to support initiative delivery.
• Contributes to the development of communication and implementation procedures for corporate or business unit initiatives, partnering with HRBPs as appropriate on people-related impacts.
• PARTNERS WITH BUSINESS ENGINEERING TO APPLY ENTERPRISE PROCESSES AND SOLUTIONS IN SUPPORT OF BUSINESS UNIT OR FUNCTIONAL NEEDS.
• Demonstrates the ability to influence outcomes and support “win/win” solutions through collaboration, facilitation, and effective communication.
• Maintains awareness of business unit/strategic support unit initiatives, identifies potential overlaps or dependencies, and supports prioritization discussions by providing input on change impacts.

Qualifications

• Bachelor's Degree and 6 or more years of experience in the Insurance or Operations area OR High School Diploma or Equivalent and 8 or more years of experience in the Insurance or Operations area
• Knowledge in organizational design and development
• Experience leading organizational change

Preferred Qualifications

• Knowledge of existing and emerging technologies and how those technologies can be used to improve insurance business processes and transaction processing
• Experience applying continuous improvement methodologies such as Lean or Six Sigma, with related training or certification a plus (e.g., Lean Six Sigma Yellow or Green Belt, Kaizen, Continuous Improvement, Root Cause Analysis)
• Experience supporting process improvement and business change initiatives, including activities that drive adoption and readiness
• Strong analytical skills, with experience collecting data and supporting the development, tracking, and interpretation of operational metrics to drive continuous improvement
• Experience using process mapping and documentation tools (e.g., Visio, Mural) to develop or support current‑and future‑state process flows, SOPs, and job aids
• Ability to support benefit realization tracking and post‑implementation measurement
• Experience working effectively in a cross‑functional, matrixed environment and building collaborative relationships
• Experience in manufacturing or other environments focused on process discipline, efficiency, and continuous improvement
• Strong verbal and written communication skills

Benefits

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Location

AM - Schaumburg

Remote Working

Hybrid

Schedule

Full Time

Pay Range

$95,900.00 - $157,000.00

Short-Term Incentive Bonus Eligibility

15%