Jobs · OTHR

CRM Operations Specialist II

Shutterfly · United States · Yesterday
RemoteRemoteOTHR$69k–$97k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Overview & Outcomes, Key Responsibilities, Qualifications, Locations, About Shutterfly, compensation (Pay), benefits (Benefits), maybe schedule? Not present. We need to include sections only when real specific content. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO etc. The posting includes some boilerplate like "We welcome all applicants..." but that's about diversity; maybe keep? It's not boilerplate but it's about diversity statement. Might keep as part of About Shutterfly? It's okay. We need to preserve all substantive information. So include Overview & Outcomes as maybe "About the role" section? The instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. The posting has "Overview & Outcomes" which is like About the role. So we can use

    About the role

    and put that prose. Key Responsibilities ->

    Responsibilities

    with list. Qualifications ->

    Qualifications

    with list. Locations -> maybe not a standard heading; could be omitted? Not in list. Could be part of About the role? But location info is substantive. Could create a

    Location

    but not in allowed list; but instruction says use those headings as examples, not exclusive? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when applicable. Location not in list; maybe we can omit or incorporate into About the role? Probably better to include as a

    within About the role? But location is separate. Could create a

    Location

    though not in examples; risk. Safer to omit location? But we must preserve ALL substantive information. So we need to include location info somewhere. Could put under About the role as a paragraph. About Shutterfly -> could be

    About Shutterfly

    but not in list. Could treat as About the role? Might be okay to add a section About Shutterfly. The instruction says "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests using those. Safer to stick to those. Could incorporate About Shutterfly into About the role? Might be okay. Pay: we have compensation ranges per state. That's Pay section. So

    Pay

    with list of ranges. Benefits: mention bonus incentive, health benefits, 401K, other employee perks, link to benefits. So

    Benefits

    with list. Schedule: not mentioned, so omit. Skills: not explicitly separate; qualifications cover skills. Could omit Skills. Requirements: maybe same as Qualifications. We'll use Qualifications. We need to ensure we don't create sections with filler like "commensurate with experience". Not present. Now craft HTML. Structure:

    About the role

    Overview & Outcomes ...

    Locations: This role is fully remote ...

    About Shutterfly ...

    But we have multiple paragraphs; maybe combine. Better: About the role paragraph includes overview & outcomes. Then separate paragraph for location. Then separate paragraph for About Shutterfly. Responsibilities:
    • ... each responsibility. Qualifications: list. Pay: list of ranges per state. Benefits: list. Make sure to preserve all details. Let's extract details. Overview & Outcomes paragraph: "At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are. Overview & Outcomes Shutterfly is looking for a detail-oriented CRM Operations Specialist to join our digital CRM TechOps team. The CRM Operations Specialist will assist with the development, management, and optimization of Shutterfly brand email, push, SMS programs —including; promotional and transactional campaigns, automated/behavioral sends, and highly personalized journeys. The specialist will also help champion email/digital marketing best practices and brand guidelines to email production and asset creation." We need to keep that. Location paragraph: "Locations This role is fully remote, and candidates are not required or expected to live near a Shutterfly office location. Candidates who do live near one of our physical offices are welcome to work in person when they choose, but in-office work is optional and not a requirement for this role." About Shutterfly paragraph(s): "About Shutterfly Committed to making all of life’s experiences unforgettable, today Shutterfly is a leading digital retailer and manufacturing platform for photography and personalized products, with ambition to become the world’s leading marketplace of design-centric, personalized products that foster one’s self-expression. At Shutterfly, We Value People Who Own it, by delivering on their commitments and take responsibility to go above and beyond any defined role;Zoom out, to see the big picture and don’t let silo’s get in the way of the success of our customers, communities or company;Move fearlessly, and quickly without sacrificing quality in seizing opportunities and tackling challenges;Explore new angles, through hunger and curiosity, welcoming change, seeking improvement, learning equally from success and failure;Embrace differences, foster an environment where all voices are heard, ensuring others feel respected, supported and appreciated. Shutterfly operates three divisions: Consumer, Lifetouch, and Shutterfly Business Solutions. The Consumer division helps customers create the most from life’s moments through its flagship personalized Shutterfly products; premium offerings in its Tiny Prints boutique; Snapfish custom photo gifts, as well as wedding invitations and stationery. Lifetouch is the national leader in school photography, built on the enduring tradition of “Picture Day,” and also serves families through portrait studios and other partnerships. Shutterfly Business Solutions delivers enterprise digital printing services that enable efficient and effective customer engagement through personalized communications. Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site." Pay details: "The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges included below are specific to the locations listed, and may not be applicable to other locations. California : [$69,000 - $97,250] Connecticut and New York: [$69,000 - $89,000] Colorado, Illinois, Minnesota and Washington: [$69,000 - $82,500] Nevada: [$64,750 - $89,000]] Maryland and New Jersey: [$74,250 - $89,000]] Hawaii : [$64,750- $77,500] This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/." Note there are some stray brackets: double closing brackets. We'll keep as is but maybe fix? We should preserve exactly? Probably keep as given. Benefits: mention bonus incentive, health benefits, 401K program, other employee perks, link. Also note: "This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming. This position will accept applications on an ongoing basis until filled. #SFLYCorporate" That's also substantive; maybe include under About the role or a separate note. Could add a paragraph about eligibility. We'll include that in About the role section after location. Now craft HTML. We'll produce:

      About the role

      At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are. Overview & Outcomes Shutterfly is looking for a detail-oriented CRM Operations Specialist to join our digital CRM TechOps team. The CRM Operations Specialist will assist with the development, management, and optimization of Shutterfly brand email, push, SMS programs —including; promotional and transactional campaigns, automated/behavioral sends, and highly personalized journeys. The specialist will also help champion email/digital marketing best practices and brand guidelines to email production and asset creation.

      Locations: This role is fully remote, and candidates are not required or expected to live near a Shutterfly office location. Candidates who do live near one of our physical offices are welcome to work in person when they choose, but in-office work is optional and not a requirement for this role.

      About Shutterfly: Committed to making all of life’s experiences unforgettable, today Shutterfly is a leading digital retailer and manufacturing platform for photography and personalized products, with ambition to become the world’s leading marketplace of design-centric, personalized products that foster one’s self-expression. At Shutterfly, We Value People Who Own it, by delivering on their commitments and take responsibility to go above and beyond any defined role;Zoom out, to see the big picture and don’t let silo’s get in the way of the success of our customers, communities or company;Move fearlessly, and quickly without sacrificing quality in seizing opportunities and tackling challenges;Explore new angles, through hunger and curiosity, welcoming change, seeking improvement, learning equally from success and failure;Embrace differences, foster an environment where all voices are heard, ensuring others feel respected, supported and appreciated. Shutterfly operates three divisions: Consumer, Lifetouch, and Shutterfly Business Solutions. The Consumer division helps customers create the most from life’s moments through its flagship personalized Shutterfly products; premium offerings in its Tiny Prints boutique; Snapfish custom photo gifts, as well as wedding invitations and stationery. Lifetouch is the national leader in school photography, built on the enduring tradition of “Picture Day,” and also serves families through portrait studios and other partnerships. Shutterfly Business Solutions delivers enterprise digital printing services that enable efficient and effective customer engagement through personalized communications. Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

      Eligibility: This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming. This position will accept applications on an ongoing basis until filled.

      Then Responsibilities:

      Responsibilities

      • Collaborates with key marketing staff to develop and execute short term and long-term email automation, campaigns, and programs.
      • Manages and maintains email lists, segmentation, and cohorts, and identifies opportunities for future campaigns or automation.
      • Stays

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