CRM Operations Specialist - Fully Remote | Upto $120/hr

About The Role

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance AI model performance.

Requirements

• 5+ years of relevant professional experience in Data quality / CRM operations.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Qualifications

• Advanced degree (Master's or higher) from a reputable institution (preferred).

Compensation

$80–$120/hour

Schedule

Remote

Application Process

Takes 20–30 minutes to complete:

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome

For any help or support, reach out to: support@mercor.com