CRM Developer

Key Responsibilities

• Develop and Customize Salesforce Applications
• Create custom objects, fields, workflows, validation rules, and process builders to meet business requirements.
• Develop custom user interfaces using Visualforce and Lightning Web Components.
• Sustainably modify purchased applications as necessary to meet the needs of the organization.
• Collaborate with Business Analysts and Stakeholders
• Participate in listening and requirement gathering sessions to understand business needs being captured by the Business Analyst.
• Translate business requirements into technical specifications and design documents.
• Provide technical insights and recommendations during project planning and requirement analysis.
• Ensure that defined solutions fit within supported platforms and standards to avoid creating technical debt.
• Design and Implement Scalable Solutions
• Architect and develop scalable solutions that adhere to Salesforce best practices.
• Ensure solutions are designed for high performance, scalability, and sustainability.
• Conduct code reviews and provide feedback to ensure code quality and adherence to standards.
• Ensure that all solutions are fully documented upon delivery.
• Perform Unit testing on developed solutions and those developed by others on the team as part of first pass Quality Assurance.
• Resolve bugs and issues as of the result of testing.
• Perform Data Migrations and Integrations
• Use tools like Data Loader or custom scripts to migrate data between the CRM and other systems, and the University’s data management environment.
• Develop and maintain integrations between Salesforce and other systems as needed using REST/SOAP APIs.
• Ensure data integrity and consistency during migration and integration processes.
• Ensure all integrations follow defined coding standards and data governance rules.
• Troubleshoot and Maintain and Enhance Existing Applications
• Address production support tickets submitted to IT from the campus partners.
• Aid end-users with technical issues and provide guidance on best practices.
• Identify and resolve technical issues related to Salesforce applications and integrations.
• Perform root cause analysis and implement solutions to prevent recurrence.
• Provide timely support and resolution for user-reported issues.
• Maintain and Enhance Existing Applications as needed due to environmental changes.
• Regularly review and optimize existing Salesforce applications and workflows as needed.
• Stay Up-to-Date with Salesforce Releases
• Keep abreast of new Salesforce features, releases, and best practices.
• Participate in Salesforce community events, webinars, and training sessions.
• Apply new knowledge to improve existing solutions and develop innovative approaches.
• Ensure applications are up-to-date with the latest Salesforce releases and features.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 1-2 years of experience as a Salesforce Developer.
• Licenses/Certifications: Salesforce Certifications are a Plus.
• Knowledge, Skills, And Abilities:
• Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Strong understanding of Salesforce best practices and design patterns.
• Experience with data migration and integration tools such as Data Loader, MuleSoft, Talend or similar.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Salesforce Developer Certification (preferred but not required).

About Us

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination. Creighton complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.