Critical Operations Technician - Data Centers

About the role

The Critical Operations Technician(s) (COT) are Prime Data Center’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems.

The COT maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

Reports to: Critical Facilities Manager Location: Onsite in data center located in Elk Grove Village, IL Available Shifts/Schedules: This role is a non-exempt (hourly) position with eligibility for overtime. We are hiring technicians for our new data center facility in Elk Grove Village, IL. We are currently hiring for the following shift: - 12-hour night shift w/ occasional shift coverage of other shifts - 7:00pm - 7:00am

What you'll do

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center.
• Troubleshoot of facility events within internal SLAs.
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Work a 12-hour shift (3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Perform BMS (Building Management System) Facility monitoring, logging, reporting, and trending of critical information.
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities

Qualifications

• Basic Qualifications: Two or more years of technical training, military training, or workplace equivalency
• Background in areas of IT, electrical, and/or mechanical
• Preferred Qualifications: Two or more years of work experience in data center environment or equivalent.
• Knowledge, Skills And Abilities: Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
• Current knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations)

Physical Requirements

• All physical requirements are expected with reasonable accommodations:
• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
• Reach and stretch to position equipment and fixtures while maintaining balance

Benefits

• Competitive hourly range -$39-$46/hourly and performance bonus program
• 401k fully vested upon enrollment, up to a 4% employer match
• 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability
• Paid Time Off + Sick time

Operations

Elk Grove Village, IL