Critical Facilities Manager - Data Center (8% Annual Target Bonus)

About the role

CBRE is seeking a Critical Facilities Manager to lead mission-critical facility operations, ensuring the safe, reliable, and efficient performance of all building infrastructure systems. This position is responsible for managing Critical Facilities Technicians, driving operational excellence with continuous improvement, maintaining client relationships, developing future leaders, and ensuring all contractual, safety, reliability, safety first mindset, and performance objectives are achieved. The Critical Facilities Manager provides leadership for operations and maintenance of mechanical, electrical, life safety, and critical power systems supporting data centers. This role combines technical expertise, people's leadership, business management, client engagement, risk mitigation, and operational accountability.

Leadership & Team Development

• Provide direct leadership, supervision, coaching, and career development for Critical Facilities Technicians.
• Develop future leaders through mentoring, succession planning, and structured employee development programs.
• Build a culture of accountability, ownership, continuous learning, and operational excellence.
• Lead recruiting, hiring, onboarding, performance management, and retention initiatives.
• Establish staffing plans that support 24x7 operations while balancing workload, employee development, and operational requirements.
• Promote employee engagement and maintain high performance across multi-shift operations.
• Lead by example and model behaviors consistent with CBRE RISE values.

Client Relationship Management

• Serve as the primary operational point of contact for client stakeholders.
• Develop trusted relationships through transparent communication, operational consistency, and proactive issue resolution.
• Conduct business reviews focused on KPIs, staffing, risks, and continuous improvement initiatives.
• Communicate operational performance, risks, incident findings, and improvement opportunities in a manner that builds client confidence.
• Ensure that all contractual obligations