Critical Facilities Engineers, NA (Electrical/Mechanical)

About the Role

We are looking for multiple Critical Facilities Engineers who know what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry. These are hands-on roles working on our own equipment on our own campus. There are multiple openings for onsite engineers in our new data center campus in Reno, NV. Shifts will be 10 or 12 hours, with specific schedules to be determined. Field Service Technicians from OEMs and Chiller Techs are highly preferred.

The successful candidate will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to ensure uninterrupted service for our customers.

Responsibilities

• Work under limited supervision, both independently and within a team environment
• Manage multiple one-time and/or ongoing projects
• Respond to safety and emergency situations and maintain a safe and secure work environment
• Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment
• Frequent contact with employees at all levels of the organization; frequent external contact with vendors
• Operate, perform maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, ATS equipment, Building Controls, Chillers, CRAH, etc.)
• Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime
• Coordinate and oversee all maintenance vendors to ensure personnel safety, protect the Facility’s critical equipment, and maintain power to the critical load
• Create required MOPs (Method of Procedure), SOPs (Standard Operating Procedures), and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance with them
• Additional duties as assigned by Management

Requirements

• Minimum 3 years, 5+ years preferred, of “hands-on” experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities, including:
  • Emergency generators (Generators, Fuel Delivery systems, and Parallel Switchgear)
  • Electrical distribution (MV/LV switchgear and associated controls)
  • Critical and essential PDUs, UPS, switchgear
  • HVAC, air handling units, computer-grade cooling systems
  • Building monitoring/control systems
• Demonstrate knowledge in operating, maintaining, repairing, inspecting, and testing critical electrical distribution systems, HVAC systems, and building management/automation equipment
• Ability to read commercial building blueprints and understand electrical single lines and schematics
• Knowledge of commonly-used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centers
• Technical writing skills and experience creating, coordinating, updating, and/or modifying MOPs/SOPs/EOPs for critical facilities equipment
• Work experience in the electrical or mechanical field is highly desired
• Strong emphasis on technical skills/training, with intent to obtain a license within a reasonable time
• May be required to complete formal training in an area of specialty, such as UPS maintenance
• Candidates must possess reliable transportation for reporting to work for shifts or emergencies
• Travel is expected to be less than 5%, occasionally for training purposes
• Potential employees must successfully complete a background check

Physical Demands

• Ability to stand 1/3 – 2/3 of the time
• Ability to walk 1/3 – 2/3 of the time
• Ability to sit 1/3 – 2/3 of the time
• Ability to climb and balance 1/3 – 2/3 of the time
• Ability to stoop, kneel, crouch, and crawl 1/3 – 2/3 of the time
• Ability to reach with hands & arms 1/3 – 2/3 of the time
• Ability to smell, talk, and hear
• Ability to use hands to type, handle, and feel
• Ability to see at close and distance ranges and distinguish color
• Must be comfortable working in a high-stress, fast-paced environment with shifting priorities
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
• Ability to lift up to 50 pounds 1/3 of the time

Benefits

• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short and long-term disability coverage
• Paid time off
• Employee assistance program
• 401k program with company match
• Additional voluntary benefits
• Shift differential after completing initial training
• Above-market total compensation package
• Comprehensive suite of health and welfare, retirement, and paid leave benefits
• Recognition, training, and development opportunities