Critical Facilities Engineer, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About the role

This role is onsite in San Antonio, TX. We are looking for a Critical Facilities Engineer who knows what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry.

The successful candidate will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to ensure uninterrupted service for our customers.

If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems, this role may be for you. If you know the importance of getting it right the first time and not disrupting mission-critical data centers, and if you enjoy delighting customers with superior service, we encourage you to apply.

Responsibilities

• Work under limited supervision, both independently and within a team environment
• Manage multiple one-time and/or ongoing projects
• Respond to safety and emergency situations and maintain a safe and secure work environment
• Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment
• Frequent contact with employees at all levels of the organization; frequent external contact with vendors
• Operate, perform maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH, etc.)
• Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime
• Coordinate and oversee all maintenance vendors to ensure personnel safety, protect the Facility’s critical equipment, and maintain power to the critical load
• Create required MOPs (Method of Procedure), SOPs (Standard Operating Procedures) and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance with them
• Additional duties as assigned by Management

Requirements

• Minimum 3 years, 5+ years preferred, of “hands-on” experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities, including:
  • Emergency generators (Generators, Fuel Delivery systems and Parallel Switchgear)
  • Electrical distribution (MV/LV switchgear and associated controls)
  • Critical and essential PDUs, UPS, switchgear
  • HVAC, air handling units, computer-grade cooling systems
  • Building monitoring/control systems
• Demonstrate knowledge in operating, maintaining, repairing, inspecting and testing critical electrical distribution systems, HVAC systems and building management/automation equipment
• Ability to read commercial building blueprints and understand electrical single lines and schematics
• Knowledge of commonly-used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centers
• Technical writing skills and experience; creating, coordinating, updating and/or modifying MOPs/SOPs/EOPs for critical facilities equipment, including supporting new systems and researching technical requirements
• Work experience in the electrical or mechanical field is highly desired, with a strong emphasis on technical skills/training and intent to obtain a license within a reasonable time
• May be required to complete formal training in an area of specialty, such as UPS maintenance
• Candidates must possess reliable transportation for reporting to work for shifts or emergencies
• Travel is expected to be less than 5%, occasionally for training purposes
• Potential employees must successfully complete a background check

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally required to:
  • Stand, walk, sit
  • Use hands to handle or feel objects
  • Reach with hands and arms
  • Climb stairs, balance, stoop or kneel
  • Talk and hear
• The employee must occasionally lift and/or move up to 25 pounds.

Benefits

• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short and long-term disability coverage
• Paid time off
• Employee assistance program
• 401k program with company match
• Additional voluntary benefits
• Above-market total compensation package
• Comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations
• Training and development opportunities
• Recognition programs