Critical Environments Manager

Key Responsibilities

• Supervise and direct all preventative and corrective maintenance performed by equipment vendors on critical lab support systems.
• Develop, review, and approve all Method of Procedures (MOPs) for work on critical systems to ensure risk is minimized.
• Manage the site's change management control process for all planned maintenance, ensuring proper scheduling and communication to reduce operational impact.
• Oversee the activities of contractors working within the building to ensure they are knowledgeable of the building's critical functions and adhere to all safety and operational standards.

Technical & Operational Management

• Serve as the subject matter expert on the lab's critical MEP infrastructure, understanding how systems are interconnected and their potential impact on one another.
• Maintain a comprehensive understanding of system capacity, load, and redundancy to ensure the continuous operation of lab equipment.
• Ensure the 24/7 reliability and operation of all building systems supporting labs, including but not limited to: HVAC (AHUs, CRACs, Chillers), Electrical (UPS, PDUs, Generators), and Plumbing/Water systems (RODI, Process Cooling, Sump Pumps).
• Develop, implement, and maintain disaster recovery and business continuity plans for critical facility operations.
• Lead root cause analysis (RCA) investigations for all facility-related incidents and implement corrective actions to prevent recurrence.

Compliance, Documentation & Reporting

• Ensure all lab utility infrastructure complies with local, state, and federal laws and regulations.
• Maintain accurate records of all maintenance activities, engineering logs, MOPs, and system performance data.
• Prepare and present regular reports on system performance, vendor activities, incidents, and key performance indicators (KPIs) to leadership.

Financial & Strategic Planning

• Assist in the development and management of the operational and capital budgets for the lab facilities portfolio.
• Participate in capacity planning and provide technical input for infrastructure upgrades, lab expansions, and new construction projects.
• Identify and implement improvements to enhance operational efficiency, reduce costs, and improve system reliability.