Jobs · Information Technology · Wisconsin

Critical Environment Program Manager - Business Operations

Microsoft · Mount Pleasant, WI · 2 days ago
On-siteInformation Technology$84k–$169k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "Microsoft is an equal opportunity employer..." etc. Also remove "If you need assistance..." etc. Also remove "This position will be open for a minimum of 5 days..." maybe considered application instruction? It says remove application instructions. So we should drop that line. Also remove "Find additional benefits and pay information here: ..." maybe considered link but it's about benefits/pay; we can keep pay info but maybe drop the link? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The link to benefits/pay might be considered application instruction? It's a link to find additional benefits and pay information. Might be considered application instruction? Safer to drop that line. Keep the pay range info. We need sections: About the role (overview), Responsibilities, Qualifications (maybe combine Required and Preferred?), Skills (Capabilities Important To Success), Benefits (maybe not present explicitly; there is "Certain roles may be eligible for benefits and other compensation." That's vague; we should not create Benefits section unless posting actually states them. It says certain roles may be eligible for benefits and other compensation. That's not specific. So we should not create Benefits section. Pay: we have pay range info, so include Pay section. Schedule: not mentioned, so omit. We need to preserve all substantive info. Let's parse. Overview paragraph: "Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager - Business Operations, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond." That's About the role content. Responsibilities: list after "Responsibilities Responsibilities:" then bullet list? It's a paragraph with sentences. We need to convert to
  • for any list of duties/requirements/benefits. The responsibilities are multiple sentences; we can treat each sentence as a list item. Let's extract: - Provide thought leadership and subject matter expertise related to financial controllership (accuracy, forecasting & compliance) of datacenter financials. - Manage the financial and commercial aspects of site contracts including related PO and invoice reviews. - Prepare quarterly spend management review materials at datacenter site - Assist with tracking of datacenter Maintenance and Repair activities - Evaluate cost savings opportunities and implement strategic projects to realize savings - Leverage local subject matter expert's tribal knowledge, spread adoption of best practices - Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I - Coordinate closely with datacenter field operations to foster alignment and partnerships for business success Check for duplicates: none. Capabilities Important To Success Include: list of capabilities. We'll treat as Skills section. Items: - Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity - Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives - Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience. - Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences - Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs - Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations. - Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over. We need to keep the colon after each heading? Probably keep as part of text. Qualifications: Required Qualifications and Preferred Qualifications. We'll combine into Qualifications section with subheadings? The instruction only allows headings

    for sections; we can have subheadings maybe not needed. But we can list required and preferred as
    • . Must preserve all info. Required Qualifications: - High School Diploma or equivalent AND 1+ year(s) industry experience OR 2+ years industry experience and college course work. - Background Check Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. - Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements. Preferred Qualifications (bullet list): - 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling). - Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field. - Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP. - 2+ years experience with critical environment maintenance and repair cost management - 2+ years experience with industry program and project management skills - 2+ years experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.) - 2+ years experience with reporting and data analysis systems & platforms (e.g. PowerBI) Pay: The typical base pay range for this role across the U.S. is USD $84,400 - $168,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $118,800 - $186,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay We should keep the pay ranges; we can drop the link line as application instruction? It's a link to find additional benefits and pay information. Might be considered application instruction? Safer to drop that line. Also drop "Certain roles may be eligible for benefits and other compensation." as it's vague; but we already not creating Benefits section. However that sentence is substantive? It's vague but maybe we can keep as part of Pay section? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state pay ranges, so we can create Pay section. The sentence about benefits is vague; we could include it in Pay section as it's related to compensation. But it's vague; maybe we keep it. We'll output:

      About the role

      ...overview paragraph...

      Responsibilities

      • ...
      • ...

      Skills

      • ...
      • ...

      Qualifications

      • Required Qualifications:
        • High School Diploma or equivalent AND 1+ year(s) industry experience OR 2+ years industry experience and college course work.
        • Background Check Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
          • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
          • Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.
      • Preferred Qualifications:
        • 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
        • Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
        • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.
        • 2+ years experience with critical environment maintenance and repair cost management
        • 2+ years experience with industry program and project management skills
        • 2+ years experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)
        • 2+ years experience with reporting and data analysis systems & platforms (e.g. PowerBI)
      But nesting
        inside
      • is okay but might be messy. Could instead have separate sections for Required and Preferred as

        but not allowed. We could just list all qualifications as flat list, but we need to preserve distinction. Perhaps we can have two

        sections: Required Qualifications and Preferred Qualifications? The instruction says use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It lists "Requirements" and "Qualifications" as possible headings. So we could have a

        Requirements

        for required qualifications, and

        Qualifications

        for preferred? But they said "Use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can have both Requirements and Qualifications sections. That seems appropriate: Required Qualifications -> Requirements section. Preferred Qualifications -> Qualifications section (or maybe Skills?). But they also have Skills separate. We'll follow: Requirements (required), Qualifications (preferred). Skills (Capabilities). That matches the list. Thus:

        Requirements

        • High School Diploma or equivalent AND 1+ year(s) industry experience OR 2+ years industry experience and college course work.
        • Background Check Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
          • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every

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