Critical Environment Engineer

About the role

At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good.

The Critical Environment Engineer will assist with the engineering related to coordination, installation, and integration aspects of electrical and mechanical systems, operations, and maintenance for critical and non-critical electrical & mechanical systems within the QTS portfolio. This role requires keen planning skills along with the ability to lead through influence and to be a proactive partner with a strong engineering orientation. The ideal candidate will have experience in electrical and mechanical systems and possess knowledge of large-scale data centers (or similar environments). These environments may include state-of-the-art electrical distribution systems, static UPS, emergency standby generation, fire alarm/suppression, monitoring systems, as well as chiller and large-scale cooling systems. This role requires work hours to support a 7×24×365 data center environment.

Responsibilities

• Provide technical support to all aspects of data center operations including the operation, maintenance, and repair of all mission-critical equipment and systems supporting a 24×7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Assist in all site construction activity and installations, in coordination with the QTS Development Team and external construction resources, to ensure system design, installation, and testing adhere to operational standards.
• Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations.
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures.
• Support implementation and audit local standard operating procedures.
• Support various accreditation, certification, and compliance initiatives as may be required by QTS.
• Maintain compliance with local health & safety (i.e., OSHA) standards and national electrical and building codes.
• Interface with vendors, QTS Engineering, QTS Development, and peer operations organizations.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process.
• Assist in the technical review and input on plans for all significant planned and emergency maintenance events for the facility; ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Assist in the Change Management Process to provide approval for preventative and corrective maintenance, in accordance with established QTS processes.

Requirements

• Bachelor’s degree or professional equivalent.
• Five or more years of direct experience with engineering-related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering).
• HVAC or critical power certifications or equivalent professional experience.
• Ability to travel up to 50% to other Data Center locations as required.
• US Citizenship for this position is required by law due to federal customer contracts.

Preferred Qualifications

• Seven or more years of direct experience with facilities engineering-related activities in a data center environment.

Skills

• Ability to develop solutions and create technical plans on projects.
• Ability and willingness to think outside of the box to find creative and innovative solutions to improve quality, reliability, and continuously drive down operating costs.
• Advanced understanding of both mechanical and electrical equipment, systems, and design related to data centers.
• Knowledge of electricity and medium to low voltage electrical distribution systems.
• Experience with emergency backup systems (generators, UPS, battery backup).
• Knowledge of preventative maintenance and work order software systems, single-line drawings, critical scripted work, and sequence of operations.

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting.
• Every employee is bonus or commission eligible.
• Generous PTO, Paid Volunteer Days, plus Floating Holidays.
• Stock Purchase Plan (SPP).
• 11 paid Holidays Annually/Holiday compensation when worked.
• Pet and Legal Insurance.
• Q-Rest Sabbatical Program.
• Q-Anniversary Service Award Program.
• Parental Leave for primary and secondary caregivers.
• Military Benefits Package.
• QTS Charitable Matching Gift Program.
• QTS Scholarship for Employee Dependents.
• QTS Crisis Fund.
• Wellness Program.
• Tuition Reimbursement Program.
• Medical, dental, vision, life, and disability insurance.
• Flexible spending and HSA accounts.
• Paid holidays and paid time off.
• Paid volunteer days.
• Employee assistance program.
• Tuition assistance.
• Military leave assistance.