Critical Care Dispatcher - Life Flight Network - LACP Lima

About the role

Working under the direction of the Director of Flight Operations, or delegate, the Dispatcher is responsible for receiving requests for ground and/or air critical services via telephone and radio, determining appropriate response, entering information in the computer-Aided Dispatch System, selecting and dispatching the appropriate unit(s) to the nature of the emergency.

Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care, fostering a culture of compassion, collaboration, excellence and respect, and seeking individuals committed to values of compassion, human dignity, integrity, service and stewardship.

Responsibilities

• Provides accurate information and assistance to callers to facilitate transport requests