Crisis Team Lead
About the Role
The Crisis Team Leader provides support to upper management, supervises program staff, and offers administrative support to the Crisis Services Department. This role oversees daily operations, conducts program analysis to identify system issues, and implements solutions for efficient resource use. Combining clinical experience with administrative expertise, the Crisis Team Leader ensures a team-based approach to patient care and program needs.
Responsibilities
- Provide oversight for all aspects of the program and daily operations.
- Conduct program analysis to identify system issues and recommend solutions for effective resource use.
- Apply clinical and administrative expertise to ensure a team approach to patient care and program demands.
Minimum Requirements
- Education: Bachelor’s Degree in Health and Human Services or a related field (Master’s Degree preferred).
- Experience: Three (3) years in Behavioral Health, Substance-use, or Disability Services.
- License/Certifications: Valid Texas Driver’s License; Qualified Mental Health Professional (QMHP) or eligible for QMHP certification.
Benefits
- Retirement plan with company matching.
- Day one PTO accrual and ten paid holidays plus a floating holiday.
- Employee assistance programs and comprehensive wellness programs.
- Qualifying employer for Student Loan Forgiveness Programs.
Qualifications
The role requires a combination of clinical experience and administrative expertise to lead a team-based approach in servicing patients and meeting program demands.
Skills
Strong leadership, analytical, and problem-solving skills, with the ability to oversee program operations and implement effective solutions.
For a complete Job Description and detailed qualifications, contact Recruiting@mhmrtc.org. Physical requirement: Lifting 25-50 pounds.