Crisis or Residential Recovery Unit Associate

Educational Requirements

• High School diploma or equivalent required
• Complete a minimum of 40 hours of Crisis/ASAM training
• Strong organizational skills
• Knowledge of client care coordination and referrals in crisis settings
• Ability to work effectively in high-stress environments
• Comfortable handling sensitive and confidential information
• Clear communication and documentation skills

Responsibilities

• Support consumers and providers in the Crisis Residential Recovery Unit (CRRU) and other Residential Recovery Centers
• Monitor consumer safety and assist with proper self-administration of medication
• Answer and document calls to the CRRU crisis line and Mobile Crisis services (Ashland Location)
• Ensure accurate completion of admission and discharge paperwork
• Monitor consumer vitals and conduct regular bed checks
• Assist in resolving immediate crises or escalated consumer needs
• Provide transportation for clients to and from services as needed