Crisis Line Clinician (Weekend/Days)

About the role

As a Crisis Line Clinician with Compass Health Network, you’ll provide immediate, person‑centered support to individuals reaching out through our Disaster Line. You’ll help identify needs, offer compassionate crisis intervention, and connect callers to services and resources that promote safety, stability, and hope. This remote position requires Missouri residency and involves working Saturday and Sunday from 8:00 am to 4:00 pm (16 hours per week) in a fast‑paced, collaborative environment supporting rural communities.

Responsibilities

• Provide trauma‑informed and person‑centered crisis intervention via phone
• Assess caller needs, screen for safety, and connect to appropriate services or resources
• Collaborate with internal and external providers to ensure coordinated care
• Maintain accurate and timely documentation in compliance with agency standards
• Participate in supervision and team meetings to support continuous improvement

Requirements

• Associate degree or completion of 60 college credit hours required; Bachelor’s degree in social work, psychology or related field preferred
• At least one (1) year of experience in behavioral health or human services if the associate degree is the highest degree obtained
• Working knowledge of DSM‑V required
• Strong active listening and empathetic, professional communication skills
• Ability to remain calm and focused under pressure
• Comfortable working independently while collaborating with a supportive team
• Belief in the power of connection and recovery for every individual served
• Motivated by Compass Health Network’s mission to Inspire Hope. Promote Wellness.

Schedule

Saturday & Sunday, 8:00 am – 4:00 pm (16 hours weekly). Remote position; must be a Missouri resident.