Crisis Counselor, Project Impact

About the role

Lutheran Social Services of Illinois (LSSI) is seeking a full-time Crisis Counselor to provide support to individuals experiencing mental health, behavioral health, or substance use crises in the emergency department. This position offers competitive compensation, comprehensive benefits, and opportunities for growth.

Responsibilities

• Conduct comprehensive clinical assessments to determine appropriate interventions and discharge plans, prioritizing patient safety and well-being.
• Develop and maintain familiarity with local resources to meet the diverse needs of patients in various situations.
• Ensure compliance with HIPAA and privacy standards, adhering to clinical guidelines, and maintaining accurate documentation.
• Adhere to ethical standards of practice and treatment.
• Ensure comprehensive and compassionate care is provided to patients and families.
• Communicate effectively within a multidisciplinary team to support patient well-being and safety.
• Demonstrate professional behavior and integrity in all interactions with clients, families, and colleagues.

Requirements

• Bachelor's degree in mental or behavioral health-related field required.
• Master's degree in mental or behavioral health-related field preferred.
• Background check clearance required.
• Successful completion of IM-CATS training and credentialing exam.
• Licensure (LSW/LCSW, LPC/LCPC, CADC) in mental or behavioral health field preferred.
• Minimum of one (1) year experience in the mental health or behavioral health field required.
• Experience providing and coordinating a wide scope of services with emphasis on continuity of care.
• Experience working in an emergency department setting preferred.
• Experience working with Medicaid/Medicare and other insurances preferred.
• Familiarity and experience with Electronic Health Record systems preferred.
• Demonstrated understanding of HIPAA/privacy and documentation standards.
• Demonstrated ability to communicate clearly, both verbally and in writing.
• Excellent organization, presentation, and computer skills, including proficiency in Microsoft Office and related software.

Qualifications

• Bachelor's degree in mental or behavioral health-related field required.
• Master's degree in mental or behavioral health-related field preferred.
• Background check clearance required.
• Successful completion of IM-CATS training and credentialing exam.
• Licensure (LSW/LCSW, LPC/LCPC, CADC) in mental or behavioral health field preferred.
• Minimum of one (1) year experience in the mental health or behavioral health field required.
• Experience providing and coordinating a wide scope of services with emphasis on continuity of care.
• Experience working in an emergency department setting preferred.
• Experience working with Medicaid/Medicare and other insurances preferred.
• Familiarity and experience with Electronic Health Record systems preferred.
• Demonstrated understanding of HIPAA/privacy and documentation standards.
• Demonstrated ability to communicate clearly, both verbally and in writing.
• Excellent organization, presentation, and computer skills, including proficiency in Microsoft Office and related software.

Skills

• Comprehensive clinical assessment skills.
• Resource development and maintenance.
• Compliance with HIPAA and privacy standards.
• Ethical practice adherence.
• Effective communication and teamwork.
• Documentation accuracy and timeliness.
• Professional behavior and integrity.
• Clear verbal and written communication.
• Organizational and computer skills.

Benefits

• On-demand flexible paydays through Dayforce Wallet.
• Competitive salary based on relevant education, experience, and licensure ($22.92 hourly).
• Opportunity for advancement.
• Comprehensive benefits package including healthcare insurance, paid time off, holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.

Pay

$22.92 hourly.

Schedule

Full-time position with weekend and overnight availability.