Crisis Clinician, Housing Clinical Services

About the role

The Crisis Clinician, a role within Housing Clinical Services, will work closely with the Pine Street Inn permanent supportive housing department’s programs and teams to develop and offer solution-focused interventions that promote stability, wellness and recovery, with the goal of ultimately restoring housing environments to their non-crisis state as quickly and efficiently as possible. Interventions with tenants may include activation of a personal crisis plan, in-person risk assessment, referrals to respite, detox, or other inpatient settings and coordination with emergency services personnel. The position reports directly to the Clinical Supervisor, Crisis and will work within a team. The Crisis Clinician will coordinate care and work very closely with the housing clinicians and housing support services staff. This position will have some on-call duties, to be shared with and rotated amongst the crisis team within Housing Clinical Services.

Schedule

40 hours, Wed‑Sat, 10am‑8:30pm, participates in on‑call rotation.

Pay

$71,676.80 – $75,260.64 annually, DOE (Salary ranges provided are based on relevant experience and skill set).

Location

3368 Washington St., Jamaica Plain, MA. Travel is required to various residences within the permanent supportive housing portfolio; most residences are located within Greater Boston.

Requirements

• Master’s degree or higher in a related field (e.g., social work, clinical psychology, counseling).
• Clinical skills and competence to assess risk, triage resources appropriately, and develop collaborative plans with tenants.
• Strong computer skills, including use of management information systems or database programs.
• Knowledge of and strong commitment to Harm Reduction philosophy, principles, and practices.

Preferred Qualifications

• LICSW, LMHC, or other qualified licensure (e.g., LCSW) preferred but not required.
• Experience working with chronically homeless, medically vulnerable individuals with tri‑morbidities (mental illness, substance abuse, medically compromised).
• Familiarity with Housing First as a model of permanent, supported, affordable housing.
• Expertise in Motivational Interviewing and case management responsibilities.
• Expertise in Trauma‑Informed Care, including impact on direct‑care staff (secondary traumatic stress, vicarious traumatization).
• Bilingual Spanish/English.