Crisis Case Manager - Behavioral Health
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits. Use
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Include a section ONLY when posting has real specific content for it. Avoid filler like "commensurate with experience", "not specified", etc. Prefer few substantive sections.
We need to extract content:
Job description: "Join MIND 24-7: Transforming Mental Health Care, 24/7 At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help. Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face. Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families. We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day."
That's about the organization. Could be "About the role" or "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use "About the role" for that paragraph.
Then location and schedule: "📍 Location: Phoenix, AZ | 📆 Schedule: 3/12s, 7:00AM - 7:30 PM". Also "💰 Competitive Pay + Full Benefits". So we have schedule and pay info. Also benefits listed later.
Then "Why Choose MIND 24-7?" bullet list: ✅ 24/7 collaborative clinical environment ✅ Opportunities for advancement in a rapidly growing company ✅ Full benefits: medical, dental, vision, PTO, and 401(k) ✅ Make a daily impact in the lives of individuals seeking mental health support ✅ Be part of a behavioral health revolution
These are benefits/perks. Could go under Benefits.
Then "Your Role & Impact" bullet list with duties: 🔹 Coordinate discharge planning and ongoing care for patients under psychiatric medication management. 🔹 Schedule follow-up appointments with outpatient psychiatric providers and therapists. 🔹 Support patient access to prescriptions, transportation, insurance coverage, and social services. 🔹 Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care. 🔹 Document case management activities in the Electronic Health Record (EHR) system. 🔹 Participate in interdisciplinary team meetings and contribute to holistic care planning.
These are responsibilities.
Then "What We’re Looking For" bullet list: ✔️ Associate’s or Bachelor’s degree in healthcare, behavioral health, human services, or related field preferred. ✔️ 1–2 years of experience in case management, care coordination, or behavioral health services. ✔️ Level 1 Fingerprint Clearance Card (or ability to obtain upon hire ✔️ Strong communication, time management, and organizational skills. ✔️ Familiarity with EHR systems and HIPAA compliance. ✔️ Bilingual (English/Spanish) is a plus. Candidates with equivalent experience in a behavioral health, social work, or medical office setting are encouraged to apply.
These are qualifications/requirements/skills.
Then later: "Join a team that’s making an immediate impact on mental health care—with an on-site role, industry-leading pay, and a supportive team environment. To support you in this essential work, we offer a benefits package grounded in empathy, including medical, dental, vision, life, and disability insurance. We provide a 401(k) plan with company contributions and accrued paid time off to ensure you have the space to rest and recharge."
That's benefits details.
Also earlier: "💰 Competitive Pay + Full Benefits". So we have pay info: competitive pay. Not specific numbers, but we can include Pay section if posting actually states them. It says "Competitive Pay + Full Benefits". That's a statement about pay being competitive. It's not a specific number, but it's still stating pay. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state "Competitive Pay + Full Benefits". So we can include Pay section with that statement. However we must avoid filler like "commensurate with experience". "Competitive Pay" is okay.
Schedule: they gave "Schedule: 3/12s, 7:00AM - 7:30 PM". So we can include Schedule section.
Benefits: they list many benefits: medical, dental, vision, PTO, 401(k), life, disability insurance, etc. So Benefits section.
Now we need to decide sections: About the role (intro paragraph), Responsibilities (duties), Requirements (maybe combine qualifications and skills), Benefits, Pay, Schedule. Could also have Qualifications separate but we can combine.
We must not repeat job title as heading. So no heading for "Crisis Case Manager - Behavioral Health". Good.
We must not include Job ID etc.
We must remove boilerplate: equal opportunity employer statement, etc. So remove that.
We must not include application instructions like "If you are ready to take ownership... we invite you to apply today". That's application instruction; remove.
Also remove duplicated lines.
Now produce HTML fragment: use
for each section heading. Use - for lists. Use
for prose.
We need to preserve all substantive information. Let's extract each piece.
About the role paragraph: The first paragraph(s) about MIND 24-7 mission. Could be two sentences. We'll combine into one
.
Responsibilities: list of six bullet points under "Your Role & Impact". We'll output as
- ... etc.
Requirements: combine education, experience, clearance, skills, EHR/HIPAA, bilingual plus. Could be separate lists: maybe "Qualifications" for degree and experience, "Skills" for communication, EHR, bilingual. But we can combine into one section "Requirements" with both qualification and skills. However instruction says prefer few substantive sections over many thin ones. So we can have one "Requirements" section containing both qualification and skills as list items.
Benefits: list of benefits from "Why Choose MIND 24-7?" plus later benefits description. We'll combine.
Pay: statement "Competitive Pay + Full Benefits". Could be a
.
Schedule: "Schedule: 3/12s, 7:00AM - 7:30 PM". Could be a
.
We must not include filler like "Full Benefits" repeated. It's okay.
Now produce HTML.
Check for any duplicated lines: The "Full benefits: medical, dental, vision, PTO, and 401(k)" appears in Why Choose list and later benefits description. We'll combine but ensure not duplicate same item. We'll list each benefit once.
Let's compile benefits:
- medical insurance
- dental insurance
- vision insurance
- PTO (paid time off)
- 401(k) with company contributions
- life insurance
- disability insurance
- (maybe also "Full benefits" already captured)
- Also "Full benefits: medical, dental, vision, PTO, and 401(k)" from Why Choose list.
- Also "benefits package grounded in empathy, including medical, dental, vision, life, and disability insurance."
- Also "We provide a 401(k) plan with company contributions and accrued paid time off"
Thus final set: medical, dental, vision, life, disability, PTO, 401(k) with company contributions.
We'll list as items.
Now responsibilities list:
- Coordinate discharge planning and ongoing care for patients under psychiatric medication management.
- Schedule follow-up appointments with outpatient psychiatric providers and therapists.
- Support patient access to prescriptions, transportation, insurance coverage, and social services.
- Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care.
- Document case management activities in the Electronic Health Record (EHR) system.
- Participate in interdisciplinary team meetings and contribute to holistic care planning.
Now requirements list:
- Associate’s or Bachelor’s degree in healthcare, behavioral health, human services, or related field preferred.
- 1–2 years of experience in case management, care coordination, or behavioral health services.
- Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
- Strong communication, time management, and organizational skills.
- Familiarity with EHR systems and HIPAA compliance.
- Bilingual (English/Spanish) is a plus.
- Candidates with equivalent experience in a behavioral health, social work, or medical office setting are encouraged to apply.
We could combine last bullet as experience alternative.
Now About the role paragraph: Let's craft:
"At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a 'front door' that is always open, always welcoming, and always ready to help. Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face. Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families. We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day."
Now Pay section: "Competitive Pay + Full Benefits". Could be a
.
Schedule section: "Schedule: 3/12s, 7:00AM - 7:30 PM". Could be a
.
Location: Should we include location? Not required as heading but could be included in a paragraph maybe under About the role? The instruction says we can include minor metadata in a short
or drop it. Location is minor metadata. We could add a
with location. But we already have About the role paragraph; we could add another
for location. However we should avoid too many thin sections. Could embed location in About the role paragraph? Might be okay to add a separate
for location. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can add a
for location.
Thus final HTML:
About the role
At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help. Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face. Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families. We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day.
Location: Phoenix, AZ
Responsibilities
- Coordinate discharge planning and ongoing care for patients under psychiatric medication management.
- Schedule follow-up appointments with outpatient psychiatric providers and therapists.
- Support patient access to prescriptions, transportation, insurance coverage, and social services.
- Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care.
- Document case management activities in the Electronic Health Record (EHR) system.
- Participate in interdisciplinary team meetings and contribute
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Include a section ONLY when posting has real specific content for it. Avoid filler like "commensurate with experience", "not specified", etc. Prefer few substantive sections. We need to extract content: Job description: "Join MIND 24-7: Transforming Mental Health Care, 24/7 At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help. Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face. Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families. We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day." That's about the organization. Could be "About the role" or "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use "About the role" for that paragraph. Then location and schedule: "📍 Location: Phoenix, AZ | 📆 Schedule: 3/12s, 7:00AM - 7:30 PM". Also "💰 Competitive Pay + Full Benefits". So we have schedule and pay info. Also benefits listed later. Then "Why Choose MIND 24-7?" bullet list: ✅ 24/7 collaborative clinical environment ✅ Opportunities for advancement in a rapidly growing company ✅ Full benefits: medical, dental, vision, PTO, and 401(k) ✅ Make a daily impact in the lives of individuals seeking mental health support ✅ Be part of a behavioral health revolution These are benefits/perks. Could go under Benefits. Then "Your Role & Impact" bullet list with duties: 🔹 Coordinate discharge planning and ongoing care for patients under psychiatric medication management. 🔹 Schedule follow-up appointments with outpatient psychiatric providers and therapists. 🔹 Support patient access to prescriptions, transportation, insurance coverage, and social services. 🔹 Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care. 🔹 Document case management activities in the Electronic Health Record (EHR) system. 🔹 Participate in interdisciplinary team meetings and contribute to holistic care planning. These are responsibilities. Then "What We’re Looking For" bullet list: ✔️ Associate’s or Bachelor’s degree in healthcare, behavioral health, human services, or related field preferred. ✔️ 1–2 years of experience in case management, care coordination, or behavioral health services. ✔️ Level 1 Fingerprint Clearance Card (or ability to obtain upon hire ✔️ Strong communication, time management, and organizational skills. ✔️ Familiarity with EHR systems and HIPAA compliance. ✔️ Bilingual (English/Spanish) is a plus. Candidates with equivalent experience in a behavioral health, social work, or medical office setting are encouraged to apply. These are qualifications/requirements/skills. Then later: "Join a team that’s making an immediate impact on mental health care—with an on-site role, industry-leading pay, and a supportive team environment. To support you in this essential work, we offer a benefits package grounded in empathy, including medical, dental, vision, life, and disability insurance. We provide a 401(k) plan with company contributions and accrued paid time off to ensure you have the space to rest and recharge." That's benefits details. Also earlier: "💰 Competitive Pay + Full Benefits". So we have pay info: competitive pay. Not specific numbers, but we can include Pay section if posting actually states them. It says "Competitive Pay + Full Benefits". That's a statement about pay being competitive. It's not a specific number, but it's still stating pay. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state "Competitive Pay + Full Benefits". So we can include Pay section with that statement. However we must avoid filler like "commensurate with experience". "Competitive Pay" is okay. Schedule: they gave "Schedule: 3/12s, 7:00AM - 7:30 PM". So we can include Schedule section. Benefits: they list many benefits: medical, dental, vision, PTO, 401(k), life, disability insurance, etc. So Benefits section. Now we need to decide sections: About the role (intro paragraph), Responsibilities (duties), Requirements (maybe combine qualifications and skills), Benefits, Pay, Schedule. Could also have Qualifications separate but we can combine. We must not repeat job title as heading. So no heading for "Crisis Case Manager - Behavioral Health". Good. We must not include Job ID etc. We must remove boilerplate: equal opportunity employer statement, etc. So remove that. We must not include application instructions like "If you are ready to take ownership... we invite you to apply today". That's application instruction; remove. Also remove duplicated lines. Now produce HTML fragment: use
for each section heading. Use - for lists. Use
for prose.
We need to preserve all substantive information. Let's extract each piece.
About the role paragraph: The first paragraph(s) about MIND 24-7 mission. Could be two sentences. We'll combine into one
.
Responsibilities: list of six bullet points under "Your Role & Impact". We'll output as
- ... etc.
Requirements: combine education, experience, clearance, skills, EHR/HIPAA, bilingual plus. Could be separate lists: maybe "Qualifications" for degree and experience, "Skills" for communication, EHR, bilingual. But we can combine into one section "Requirements" with both qualification and skills. However instruction says prefer few substantive sections over many thin ones. So we can have one "Requirements" section containing both qualification and skills as list items.
Benefits: list of benefits from "Why Choose MIND 24-7?" plus later benefits description. We'll combine.
Pay: statement "Competitive Pay + Full Benefits". Could be a
.
Schedule: "Schedule: 3/12s, 7:00AM - 7:30 PM". Could be a
.
We must not include filler like "Full Benefits" repeated. It's okay.
Now produce HTML.
Check for any duplicated lines: The "Full benefits: medical, dental, vision, PTO, and 401(k)" appears in Why Choose list and later benefits description. We'll combine but ensure not duplicate same item. We'll list each benefit once.
Let's compile benefits:
- medical insurance
- dental insurance
- vision insurance
- PTO (paid time off)
- 401(k) with company contributions
- life insurance
- disability insurance
- (maybe also "Full benefits" already captured)
- Also "Full benefits: medical, dental, vision, PTO, and 401(k)" from Why Choose list.
- Also "benefits package grounded in empathy, including medical, dental, vision, life, and disability insurance."
- Also "We provide a 401(k) plan with company contributions and accrued paid time off"
Thus final set: medical, dental, vision, life, disability, PTO, 401(k) with company contributions.
We'll list as items.
Now responsibilities list:
- Coordinate discharge planning and ongoing care for patients under psychiatric medication management.
- Schedule follow-up appointments with outpatient psychiatric providers and therapists.
- Support patient access to prescriptions, transportation, insurance coverage, and social services.
- Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care.
- Document case management activities in the Electronic Health Record (EHR) system.
- Participate in interdisciplinary team meetings and contribute to holistic care planning.
Now requirements list:
- Associate’s or Bachelor’s degree in healthcare, behavioral health, human services, or related field preferred.
- 1–2 years of experience in case management, care coordination, or behavioral health services.
- Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
- Strong communication, time management, and organizational skills.
- Familiarity with EHR systems and HIPAA compliance.
- Bilingual (English/Spanish) is a plus.
- Candidates with equivalent experience in a behavioral health, social work, or medical office setting are encouraged to apply.
We could combine last bullet as experience alternative.
Now About the role paragraph: Let's craft:
"At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a 'front door' that is always open, always welcoming, and always ready to help. Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face. Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families. We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day."
Now Pay section: "Competitive Pay + Full Benefits". Could be a
.
Schedule section: "Schedule: 3/12s, 7:00AM - 7:30 PM". Could be a
.
Location: Should we include location? Not required as heading but could be included in a paragraph maybe under About the role? The instruction says we can include minor metadata in a short
or drop it. Location is minor metadata. We could add a
with location. But we already have About the role paragraph; we could add another
for location. However we should avoid too many thin sections. Could embed location in About the role paragraph? Might be okay to add a separate
for location. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can add a
for location.
Thus final HTML:
About the role
At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help. Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face. Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families. We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day.
Location: Phoenix, AZ
Responsibilities
- Coordinate discharge planning and ongoing care for patients under psychiatric medication management.
- Schedule follow-up appointments with outpatient psychiatric providers and therapists.
- Support patient access to prescriptions, transportation, insurance coverage, and social services.
- Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care.
- Document case management activities in the Electronic Health Record (EHR) system.
- Participate in interdisciplinary team meetings and contribute
for prose. We need to preserve all substantive information. Let's extract each piece. About the role paragraph: The first paragraph(s) about MIND 24-7 mission. Could be two sentences. We'll combine into one
. Responsibilities: list of six bullet points under "Your Role & Impact". We'll output as
- ... etc.
Requirements: combine education, experience, clearance, skills, EHR/HIPAA, bilingual plus. Could be separate lists: maybe "Qualifications" for degree and experience, "Skills" for communication, EHR, bilingual. But we can combine into one section "Requirements" with both qualification and skills. However instruction says prefer few substantive sections over many thin ones. So we can have one "Requirements" section containing both qualification and skills as list items.
Benefits: list of benefits from "Why Choose MIND 24-7?" plus later benefits description. We'll combine.
Pay: statement "Competitive Pay + Full Benefits". Could be a
. Schedule: "Schedule: 3/12s, 7:00AM - 7:30 PM". Could be a
. We must not include filler like "Full Benefits" repeated. It's okay. Now produce HTML. Check for any duplicated lines: The "Full benefits: medical, dental, vision, PTO, and 401(k)" appears in Why Choose list and later benefits description. We'll combine but ensure not duplicate same item. We'll list each benefit once. Let's compile benefits: - medical insurance - dental insurance - vision insurance - PTO (paid time off) - 401(k) with company contributions - life insurance - disability insurance - (maybe also "Full benefits" already captured) - Also "Full benefits: medical, dental, vision, PTO, and 401(k)" from Why Choose list. - Also "benefits package grounded in empathy, including medical, dental, vision, life, and disability insurance." - Also "We provide a 401(k) plan with company contributions and accrued paid time off" Thus final set: medical, dental, vision, life, disability, PTO, 401(k) with company contributions. We'll list as items. Now responsibilities list: - Coordinate discharge planning and ongoing care for patients under psychiatric medication management. - Schedule follow-up appointments with outpatient psychiatric providers and therapists. - Support patient access to prescriptions, transportation, insurance coverage, and social services. - Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care. - Document case management activities in the Electronic Health Record (EHR) system. - Participate in interdisciplinary team meetings and contribute to holistic care planning. Now requirements list: - Associate’s or Bachelor’s degree in healthcare, behavioral health, human services, or related field preferred. - 1–2 years of experience in case management, care coordination, or behavioral health services. - Level 1 Fingerprint Clearance Card (or ability to obtain upon hire) - Strong communication, time management, and organizational skills. - Familiarity with EHR systems and HIPAA compliance. - Bilingual (English/Spanish) is a plus. - Candidates with equivalent experience in a behavioral health, social work, or medical office setting are encouraged to apply. We could combine last bullet as experience alternative. Now About the role paragraph: Let's craft: "At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a 'front door' that is always open, always welcoming, and always ready to help. Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face. Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families. We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day." Now Pay section: "Competitive Pay + Full Benefits". Could be a
. Schedule section: "Schedule: 3/12s, 7:00AM - 7:30 PM". Could be a
. Location: Should we include location? Not required as heading but could be included in a paragraph maybe under About the role? The instruction says we can include minor metadata in a short
or drop it. Location is minor metadata. We could add a
with location. But we already have About the role paragraph; we could add another
for location. However we should avoid too many thin sections. Could embed location in About the role paragraph? Might be okay to add a separate
for location. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can add a
for location. Thus final HTML:
About the role
At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help. Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face. Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families. We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day.
Location: Phoenix, AZ
Responsibilities
- Coordinate discharge planning and ongoing care for patients under psychiatric medication management.
- Schedule follow-up appointments with outpatient psychiatric providers and therapists.
- Support patient access to prescriptions, transportation, insurance coverage, and social services.
- Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care.
- Document case management activities in the Electronic Health Record (EHR) system.
- Participate in interdisciplinary team meetings and contribute