Criminal Research Specialist

About the role

Conduct thorough and accurate research into individuals' criminal histories to support background screening processes. Collaborate with internal teams to ensure high-quality, compliant results for our clients.

Responsibilities

• Review database search results (SSN Trace, Nationwide Criminal Database) to determine additional names or searches needed.
• Perform criminal record research through various court access systems and public records.
• Contact courts and verified sources via phone, email, fax, and mail when additional research is required.
• Apply company guidelines, federal and jurisdiction-level regulations, and client-specific rules when processing requests.
• Document all actions taken within internal and client-facing notes.
• Compile accurate, compliant consumer reports for Foley clients.
• Communicate internally with quality control and other team members to ensure timely, high-quality results.
• Communicate externally with customers and vendors as support needs arise.
• Contribute ideas to improve processes and collaborate across departments.
• Work across numerous platforms, while implementing new tools and strategies to drive the business forward for our customers.

Requirements

• Bachelor’s degree in criminal justice or related field, or equivalent experience in criminal records research, legal, or court systems.
• Previous experience in background screening or related industry (criminal research, investigations, law enforcement).
• Strong knowledge of the U.S. criminal justice system and ability to interpret court cases and terminology.
• Familiarity with FCRA and state regulations; ability to apply compliance standards.
• Exceptional attention to detail and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite and web-based research tools.
• Able to work independently and meet tight deadlines with accuracy.

Qualifications

• Eligible states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Maryland, Massachusetts, Michigan, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin.

Skills

• Knowledge of the U.S. criminal justice system and ability to interpret court cases and terminology.
• Familiarity with FCRA and state regulations; ability to apply compliance standards.
• Attention to detail and problem-solving skills.
• Verbal and written communication skills.
• Proficiency in Microsoft Office Suite and web-based research tools.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage, a 401(k) with company match, paid time off and holidays, wellness programs, and an employee assistance program.

Pay

Compensation is competitive and commensurate with experience.

Schedule

This role is primarily remote (US-based) and will work in EST hours, with occasional visits to our offices for collaboration, training, or company events.

About Us

We're reimagining how safety-sensitive industries hire, stay compliant, and manage risk. We've evolved into a modern SaaS company with an all-in-one, AI-ready platform that helps transportation, construction, distribution, and utility businesses operate faster, smarter, and safer. As we continue to grow, we're looking for curious, strategic thinkers who thrive in complexity, are motivated by making an impact, and want to join a team that's passionate about building great products and supporting customers.

Our Core Values

• Teammateship
• Grit
• Innovation

Equal Employment Opportunity

Foley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reasonable Accommodations

If you require a reasonable accommodation during the application or interview process, please contact us at careers@foley.io.

Employment Status

Employment with Foley is on an at-will basis. Nothing in this job posting or in future communications should be construed as a contract of employment.

Privacy Policy

Please see our Applicant Privacy Policy for more information on how Foley processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.