Criminal Intelligence Analyst

About the role

ViaPath is seeking a Criminal Intelligence Analyst to provide direct support to corrections investigations staff. In this critical on-site position at our client's facility in Raleigh, NC, you will assist in developing actionable intelligence within the facilities or approved outside law enforcement agencies. The role requires a team-oriented individual capable of multitasking with excellent communication skills.

Responsibilities

• Analyze data to establish trends within the facility and potential areas of interest
• Assist facility investigations using specialized software for data mining and link analysis
• Leverage database query languages (e.g., SSMS) and external data mining languages (e.g., Python) to interact with data
• Review and listen to offender telephone calls
• Establish a fundamental understanding of the facility’s operations, policies, procedures, and available data sources
• Demonstrate understanding of investigative and intelligence processes, including the intelligence cycle
• Proactively develop intelligence to assist in accomplishing facility objectives and mission, if directed
• Submit detailed reports to the facility regarding intelligence findings
• Provide regular reports to superiors outlining level of support and benefit to the facility
• Provide guidance and training to facility staff
• Fulfill requests for call recordings or other related data as authorized
• Participate in court or other administrative hearings
• Maintain a high level of confidentiality and meticulous attention to detail
• Develop expertise in specialized areas such as OSINT, human trafficking, digital forensics, criminal organizations, fraud, probation, and parole

Requirements

• Bachelor’s Degree with a concentration in Criminal Justice, Security and Intelligence, or a Business-related field preferred; equivalent experience or a combination of education/experience will be considered
• Minimum of 2 years of experience conducting analysis aligned with the intelligence cycle (planning, collection, organization, analysis, reporting, and feedback integration) or at least two years of substantial criminal investigative experience
• Ability to develop a fundamental understanding of intelligence processes in a correctional environment, including institutional operations and criminal procedures
• Excellent verbal and written communication skills
• Prepared to testify in court or other administrative hearings as needed
• Proficient in Microsoft Windows OS and Microsoft Suite
• Ability to learn ViaPath and third-party software applications within the first six months of hire
• Ability to work in a fast-paced environment and meet deadlines
• Strong problem-solving and critical thinking skills with an interest in conducting analysis and reporting findings
• Ability to learn database query languages and external mining query languages to build and run custom algorithms
• Experience with SSMS and Python preferred
• Ability to properly manage confidential information
• Fluency (written and verbal) in English is required; fluency in Spanish is desired
• Experience or expertise in OSINT, human trafficking, digital forensics, criminal organizations, fraud, or probation and parole preferred

Benefits

Eligible full-time employees have access to a comprehensive benefits package that includes:

• Medical, Dental, and Vision Insurance – Multiple plan options
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer contribution to HSA for eligible medical plans; healthcare and dependent care spending accounts available
• Flexible Time Off (FTO) – Includes vacation and sick time
• Company Holidays
• Retirement Plan (401(k)) – Traditional and Roth options with employer matching contributions
• Life and Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available
• Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters
• Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change.