Crew Scheduler - Inflight
United Airlines · Arlington Heights, IL · Yesterday
ManufacturingFull-time
About the role
Inflight Crew Schedulers ensure that all flights in our reliable worldwide network are properly staffed with inflight crew in support of Core4 as it relates to United's goal of providing safe, efficient, and reliable air transportation for our customers.
Responsibilities
- Assign all open flying to qualified inflight crew members according to Federal Aviation Regulations, flight attendant Contract, and Company policies
- Serve as 24-hour communications center / point of contact for flight attendant work group, providing round-the-clock support to inflight crew members with regards to schedule and flight-related issues, delay notifications, assignment modifications, etc.
- Monitor crew legalities, communicate changes, reassign flight attendants and perform CMS transactions to ensure accurate crew pay and quality assurance
- Work in-person in a 24/7 operational environment
Requirements
- High school diploma or equivalent
- Demonstrated track record of strong analytical, organizational, and decision-making skills
- Ability to convey information effectively both verbally and in writing
- Good computer knowledge and strong typing skills
- Proven ability resolving conflict and working in a high-pressure environment handling stressful situations
- Ability to manage stress and stay calm under high pressure situations
- Ability to manage multiple tasks and priorities
- Good organizational, time management, and problem-solving skills
- Ability to provide support and courteous service to crew members
- Ability to function effectively in a team-oriented environment
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Preferred qualifications
- Bachelor's degree or related experience
- 1-2 years relevant crew scheduling or airline experience
- 1-2 years scheduling operations experience and/or experience working in a fast-paced environment requiring high volume customer interaction
Pay and benefits
- Base pay range: $53,960.00 to $70,334.00, dependent on job-related factors such as experience, education, and skills
- Bonus and/or long-term incentive compensation awards
- Competitive benefits include: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k), and flight privileges