Crew Leader

About the Role

The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to BrightView’s quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high‑quality service delivery.

Responsibilities

• Maintain a schedule and ensure service expectations are met
• Surface customer problems or concerns and report back to the Operations Manager
• Assist in resolving issues with customer service when needed
• Ensure work is performed safely and in accordance with company policies
• Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded
• Deliver services as specified on client sites
• Work to identify more efficient ways to perform work
• Coordinate service execution with the Operations Manager
• Oversee day‑to‑day site operations and delegate work to crew team members
• Provide the Operations Manager feedback on crew members
• Help develop and train crew members in partnership with the Operations Manager
• Ensure equipment preventative maintenance is performed as needed and that equipment is in good working order
• Participate in branch meetings as directed
• Accurately capture and turn in crew time logs through electronic time capture (ETC)
• Log equipment usage and maintenance cycles

Education & Experience

• BrightView equipment certifications
• Experience in a landscape‑related field
• Demonstrated leadership among the team and with peers
• Valid driver’s license

Physical Demands

• Be at least 18 years old (21 if operating company‑provided vehicles)
• Strong stamina and ability to work outdoors in various weather conditions, including extreme heat and cold
• Ability to safely operate landscaping equipment (e.g., mowers, trimmers, blowers, edgers)
• Ability to bend, stoop, kneel, twist, stand, walk continuously throughout the day and perform repetitive motions for extended periods
• Ability to perform manual labor using a variety of hand tools (e.g., shovels, rakes)
• Ability to wear appropriate personal protective equipment (e.g., safety shoes, high‑visibility clothing, hand protection, eye protection, hearing protection, head protection)
• Landscapers operating a BrightView fleet vehicle must have a valid driver’s license and meet company standards as identified on a state‑issued motor vehicle record check
• Ability to work flexible hours, including weekends or holidays if needed
• Ability to lift and carry 40 lb (mulch, fertilizer, etc.)
• Ability to load/unload burlaps with plant cuttings onto a trailer (up to 50 lb)
• Ability to maintain, at all times, required medications to address any known allergic reactions should they occur

Work Environment

• Work outdoors/indoors in moderate to extreme weather conditions (e.g., temperatures >100 °F, below 32 °F, various humidity levels)
• Work in direct sunlight for extended periods
• Work outdoors near automotive traffic, bodies of water, fumes, dust, mechanical and/or electrical hazards
• Exposure to environments with extended periods of loud noise
• Exposure to allergens such as pollen and ragweed, insects (bees, spiders), and reptiles (lizards, snakes)

Benefits

• Medical, dental, and vision insurance
• Ancillary and voluntary products
• 401(k) savings plan with employer contributions
• 6 to 9 company‑paid holidays per year
• Paid time off for vacation and/or sick leave
• Tuition reimbursement
• Potential variable pay opportunities based on position and performance
• Detailed benefits package provided during the interview process

BrightView Landscapes, LLC is an Equal Opportunity and E‑Verify employer.