Crew Leader

About the role

The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to BrightView’s quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high‑quality service delivery.

Responsibilities

• Maintain a schedule and ensure service expectations are met
• Surface customer problems or concerns and report back to Operations Manager
• Assist in resolving issues with customer service when needed
• Ensure work is performed safely and in accordance with company policies
• Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded
• Deliver services as specified on client sites
• Work to identify more efficient ways to perform work
• Coordinate service execution with Operations Manager
• Oversee day‑to‑day site operations and delegate work to crew team members
• Provide Operations Manager feedback on crew member(s)
• Work with Operations Manager, helping to develop and train crew members
• Ensure equipment preventative maintenance is performed as needed and equipment is in good working order
• Participate in branch meetings as directed
• Accurately capture and turn in crew time logs through electronic time capture (ETC)
• Log equipment usage and maintenance cycles

Requirements

• BrightView equipment certifications
• Experience in a landscape‑related field
• Demonstrated leadership among the team and with peers
• Valid driver’s license

Physical Demands

• Ability to lift and carry 40 lb (mulch, fertilizer, etc.)
• Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lb)
• Ability to bend, stoop, and twist continuously throughout the day

Work Environment

• Work in or about situations near direct automotive traffic
• Work near or about natural bodies of water
• Ability to work in extreme conditions – temperatures may exceed 100 °F
• Ability to work in direct sunlight for extended periods of time
• Work outdoors in moderate to extreme heat in dry/humid conditions, near automotive traffic, natural bodies of water, fumes, dust, mechanical/electrical hazards, and direct sunlight
• Requires protective clothing and personal devices: eye protection, safety vest, gloves, hard hat, earplugs, long‑sleeved shirts, and work boots

Benefits

BrightView offers a suite of health, wellness, and financial benefits to full‑time team members, including medical, dental, and vision insurance, ancillary and voluntary products, a 401(k) savings plan with employer contributions, and six to nine company‑paid holidays per year. Employees may also be eligible for paid time off for vacation and/or sick leave, tuition reimbursement, and potential variable‑pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.