Crew Lead - Structured Cabling -100% travel

IES is a national provider of industrial products and infrastructure services, including electrical, mechanical, and communications contracting solutions for commercial, industrial, residential, and renewable energy markets. As of fiscal year 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees across 174 domestic locations.

About the role

The Crew Lead - Structured Cabling leads and supervises field installation crews on voice, data, and structured cabling projects. This role serves as the primary on-site coordinator, ensuring installations are completed safely, efficiently, on schedule, and in accordance with company and customer quality standards. The Crew Lead provides technical guidance, oversees daily activities, maintains project documentation, and serves as the primary customer contact at the job site.

Responsibilities

• Lead and manage installation crews on structured cabling projects.
• Provide training, coaching, and technical guidance to team members.
• Monitor employee performance and communicate concerns to the Project Manager when necessary.
• Conduct and document weekly safety meetings.
• Ensure compliance with company policies, customer requirements, and safety standards.
• Coordinate daily activities with the Project Manager and Project Lead.
• Monitor productivity and project progress to ensure work is completed on time and within budget.
• Assist with planning work assignments and resource allocation.
• Ensure efficient execution of installation activities and project milestones.
• Complete all required company and project documentation accurately and on time.
• Process timesheets, work orders, material transfers, tool transfers, and change orders.
• Maintain accurate project records and job documentation.
• Prepare and update red-lined as-built drawings.
• Conduct quality inspections to ensure installations meet company and customer standards.
• Coordinate moves, adds, changes, and voice/data cross-connect activities.
• Troubleshoot and resolve technical issues in the field.
• Demonstrate advanced technical knowledge of structured cabling systems and installation practices.
• Serve as the primary on-site point of contact for customers.
• Address customer questions and concerns professionally and promptly.
• Attend customer, construction, and facility meetings as required.
• Maintain positive relationships with customers and project stakeholders.
• Promote and enforce all company and customer safety requirements.
• Ensure crews follow established safety procedures and best practices.
• Identify opportunities for process improvements and increased efficiency.
• Support company culture, values, and operational excellence initiatives.

Requirements

• Regular attendance is mandatory.
• Self-motivated, positive in approach, and convey an appropriate professional image.
• Promote the Company culture and mission to all employees, vendors, clients, and business partners.
• Proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.
• Excellent organizational skills and the ability to develop branch and job processes and best practices.
• High skill level to interpret blueprints and other project documents, including specifications, reporting, and quality requirements.
• Ability to travel within the branch territory and/or regional territory as needed.
• Ability to learn and teach the Company and customer project management systems.
• Ability to work at heights, off of a ladder, and in confined spaces.
• Lift up to 50 pounds and move up to 75 pounds.
• Stand and walk very large job sites regularly.
• See and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones.

Qualifications

• Minimum of five (5) years’ experience of supervisory or managerial experience preferred.
• Minimum of three (3) years’ experience as a Lead Communications Technician or similar position.
• Minimum of five (5) years’ experience in telecommunications or a related technical or construction field.
• Proficient with a computer and skilled with Microsoft Office (Word, Excel, and MS Project).
• Must meet Company minimum driving standards.
• Demonstrated verifiable ability to define a project, create a project scope of work, create an estimate, develop detailed associated tasks, and manage these to final completion and customer turnover.
• Ability to use the following trade tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester, and 5-gang punch tool.
• Minimum of 6+ years of experience.
• Minimum education: High School diploma or equivalent.

Pay

Minimum USD $30.00/Hr. Maximum USD $35.00/Hr.

Benefits

• Company 401K plan with Employer Contribution Match.
• Company Paid Time Off.
• Company Paid Life Insurance.
• Choice of Medical Coverage including Prescription and Short Term Disability Plans.
• Choice of Dental and Vision Coverage.
• Optional Long-term Disability, Critical Illness, Accident, Legal, and Pet Coverage.
• Auto and Home Insurance Discount Programs.

Schedule

This is a traveling role.