Crew Lead - Pressure Washing & Window Cleaning

About the role

Van Leads are the backbone of Shine's daily field operations. They own the job from start to finish, including loading the van, managing crew tasks, delivering high-quality services, and closing out with customers. This role involves leading a 2-3 person crew on daily residential and commercial service jobs.

Responsibilities

• Lead a 2-3 person crew on daily residential and commercial service jobs
• Manage van loading, equipment setup, and job site organization
• Deliver high-quality window cleaning, pressure washing, soft washing, and gutter cleaning
• Communicate professionally with customers on-site and address any concerns
• Complete post-job confirmation checklist before leaving any job site
• Maintain vehicle cleanliness, equipment condition, and supply inventory
• Train and mentor junior technicians on technique and safety protocols
• Operate Housecall Pro for job tracking, job notes, and customer communication

Requirements

• Valid driver's license with a clean driving record (required)
• Ability to lift 50+ lbs, work on ladders, and operate outdoors in all weather conditions
• 1+ year of exterior cleaning, trades, or similar field service experience preferred
• Strong communication skills and a professional customer-facing manner
• High reliability — punctual, consistent, and accountable
• Ability to lead and set the pace for a crew

Compensation

• General services: 16% - 18% commission on fleet revenue
• Holiday lighting: 12% commission
• Daily pay is MAX(hourly floor, commission earned) — you are never penalized for a slow day
• Commission increases available through advancement to Senior Van Lead

Why Shine

• Clear advancement path: Junior Tech → Senior Tech → Van Lead → Field Supervisor
• Commission structure that rewards performance directly
• Company vehicle — no wear on your personal vehicle
• Consistent full-time schedule with year-round work
• Small, accountable team culture — no corporate bureaucracy

What We Are Looking For

• Valid driver's license with a clean driving record (required)
• Ability to lift 50+ lbs, work on ladders, and operate outdoors in all weather conditions
• 1+ year of exterior cleaning, trades, or similar field service experience preferred
• Strong communication skills and a professional customer-facing manner
• High reliability — punctual, consistent, and accountable
• Ability to lead and set the pace for a crew

Compensation

• General services: 16% - 18% commission on fleet revenue
• Holiday lighting: 12% commission
• Daily pay is MAX(hourly floor, commission earned) — you are never penalized for a slow day
• Commission increases available through advancement to Senior Van Lead

Why Shine

• Clear advancement path: Junior Tech → Senior Tech → Van Lead → Field Supervisor
• Commission structure that rewards performance directly
• Company vehicle — no wear on your personal vehicle
• Consistent full-time schedule with year-round work
• Small, accountable team culture — no corporate bureaucracy