Crew Chief
About the role
The Crew Chief is responsible for training and overseeing the daily activities of the Utility Technician staff in a wide range of duties such as laying pipes, lines, water meters, and other various activities.
Responsibilities
- Assumes responsibility for ensuring the efficient and effective operation of the Utility Technician department
- Ensures that prescribed schedules and operating policies and procedures are followed
- Makes recommendations regarding improved operating systems and procedures
- Allocates work and provides technical direction, assistance, and training to other personnel
- Organizes schedules and emergency repairs in plants
- Advises purchasing on the equipment required for the work
- Ensures proper grounds maintenance such as cutting grass, weeds, brush, trimming trees, and any other related duties are completed
- Responds to call outs and after hour emergencies
- Excavates with mechanical equipment and hand tools
- Operates various equipment – probing rod, motor vehicle, portable generators, pumps, chain saws, chop saws, jacks, sewer cleaning machine, etc.
- Cleans and washes vehicles, tools, and equipment
- Checks oil levels and greases equipment
- Creates and completes work orders
- Diagnoses problems and performs repairs in water and sewer systems
- Installs and repairs water and sewer taps
- Installs water lines, sewer lines, manholes, cleanouts, meter sets, etc.
- Understands and adheres to all company health and safety procedures as they relate to essential job functions
Requirements
Education/Experience: High School Diploma or GED and 3-5 years Distribution/Collection System experience. Previous supervisory experience preferred.
Licenses/Certifications: Valid Driver's License (Class A CDL required to drive combination rig of truck, trailer & backhoe) and maintains insurable driving record. Level 3 or 4 Distribution/Collection System Operator license or Water/Wastewater License. One Call training and certificate.
Physical Demands: Must be able to frequently lift 50-80 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.
All offers of employment are contingent upon successful completion of background screening, drug testing, and driving record review where applicable.
Qualifications
Technical
- Basic proficiency with Microsoft Office applications & internet
- Ability to work with basic office equipment & phone systems
- Working knowledge of OSHA requirements, DOT regulations & Utility SOPs
Communication
- Communicates clearly & professionally
- Contributes to a positive internal & external customer experience
- Maintains composure in challenging situations
- Collaborates with others
- Asks for constructive feedback
- Communicates detailed information
Problem Solving & Quality
- Pays attention to detail
- Identifies & solves complex issues
- Escalates issues accordingly
- Checks work for quality
- Shares suggestions to improve quality & productivity