Crematory Operator

At NorthStar Memorial Group, it is our sacred duty to honor the dignity of those entrusted to our care. Our Crematory Professionals are part of a compassionate team dedicated to upholding the highest standards of respect, professionalism, and service for the deceased and the families we serve.

Responsibilities

• Operate cremation equipment safely, efficiently, and in accordance with established procedures.
• Ensure the crematory facility and equipment are clean, well-maintained, and in safe working order.
• Clean and prepare the cremation chamber following each cremation.
• Demonstrate proficiency in all crematory operating procedures.
• Verify that all required NorthStar and applicable state documentation is complete and accurate prior to cremation.
• Review cremation authorizations, permits, and related documentation for completeness and compliance.
• Maintain positive identification of the deceased throughout every step of the cremation process by following company policies and procedures.
• Maintain accurate crematory logs, service records, maintenance records, and any other documentation required by state regulations and facility permits.
• Prepare cremated remains for final disposition, ensuring they are placed in the correct container and properly identified.
• Handle all human remains with the utmost dignity, respect, and care.
• Ensure every cremation is performed in accordance with NorthStar's strict operational standards and all applicable laws.
• Collaborate with funeral home, cemetery, and operations team members to ensure timely and accurate completion of services.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with an acceptable driving record.
• Ability to work primarily in a crematory environment where temperatures may fluctuate due to operating conditions.
• Previous crematory, funeral service, or cemetery experience is preferred but not required.

Requirements

• Strong attention to detail and commitment to following established procedures.
• Ability to work effectively both independently and as part of a team.
• Strong verbal and written communication skills.
• Ability to recognize potential issues, exercise sound judgment, and escalate concerns appropriately.
• Ability to safely lift, move, and handle decedents and equipment in accordance with company guidelines.
• Commitment to maintaining confidentiality, professionalism, and respect in all aspects of the role.