CREED Full-time Business Manager, Bergdorf Goodman, New York, NY

CORE RESPONSIBILITIES

• Champion and drive The Customer Experience, holding each PS accountable for all aspects within.
• Drive retail sales plan by exhibiting accountability for overall function of the retailer Kering Beauté Sales Team.
• Achieve personal sales goals, in part by developing relationships throughout the store to promote Kering Beauté brands and inter-sell.
• Create/execute action plans based on market calendar for goal obtainment, including executing on presell of launches.
• Set and manage total counter and individual PS goals. Organize daily objectives/sales goals for each counter to maintain & grow business, in part by holding each PS accountable to meet daily, weekly, monthly, and seasonal goals.
• Provide direction to Store Manager (SM) and/or Product Specialist (PS) on the counter.
• Keep each counter focused on the counter responsibilities and driven to succeed, by in part holding monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings.
• Submit weekly/monthly paperwork to Regional Sales Director (RSD) and Department Manager (DM) on time.
• Partner closely with Regional Sales Director (RSD) and Training Manager to drive all aspects of the business.
• Accountable for training and set up, including attendance of guests at Creed trainings.
• Communicate / escalate all store, counter, product concerns to appropriate parties.
• Organize each counter to present store and Creed standards to consistently maintain the counters’ standards.
• Execute on all merchandising guidelines.

CORE REQUIREMENTS

• 5 - 7 years of relevant retail sales experience, demonstrating progression in positions that drive retail sales
• Proficiency in the retail and fragrance business with an understanding of retail partners and store organization, preferably from the luxury fragrance/skincare industry
• Experience in and comfortable with working in a small team and strong management skills
• Excellent verbal and written communication skills, including strong interpersonal skills
• Strong attention to detail and organizational skills
• Excellent recruiting, training and coaching skills, to be used to continually educate and motivate the sales force
• Experienced and proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and is technically savvy
• Flexible and adaptable to changing priorities with the ability and willingness to multi-task
• Physical ability to move about in store, kneeling, stooping, using stairs, carrying, bending, stretching, and twisting, lifting to 25 lbs.

PAY

$66,000.00 - $82,000.00

SCHEDULE

N/A

BENEFITS

Benefits such as medical, dental, vision, 401(k), paid time off, employee discounts and much more!